2 Permanent 1st Line Engineer Jobs in Manchester

1st Line Engineer - Manchester Location: Prestwich, Manchester (Hybrid - Office/Work from Home) Our growing client based near Manchester is currently looking for a 1st Line Engineer; the ideal candidate will be responsible for providing technical assistance and support to … internal users in a timely and professional manner. This role requires strong problem-solving skills, excellent communication skills, and IT capabilities. Key Responsibilities: Provide 1st line technical support via phone, email, and in person. Troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems and … solutions and maintain IT inventory. Stay updated on technology trends and best practices. Occasional out-of-hours support is required. Requirements: Proven experience in 1st line support. Strong knowledge of Windows OS and Office 365. Basic understanding of networking concepts. Excellent problem-solving and communication skills. Ability more »

Role: 1st Line Service Desk Technician Location: Manchester, United Kingdom Salary: £23,000 - £26,000 Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to kick … start your career in IT! Overview: I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their … run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex issues to more »