1 to 25 of 71 Permanent 1st Line Support Jobs in England

Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses … Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT … a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support more »

1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Office based in Havant Salary up to £25,000 This 1st Line Support Engineer/First Line Support … days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Responsibilities: 365 Administration setting up users, changing passwords, security groups etc. Helpdesk tickets and phone calls … and resolve issues Responding to Endpoint Manager and RMM alerts Update client documentation 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform administration. Proactiveness more »

1st Line IT Support Technician Basildon Onsite Role £18,000 to £24,000 + Bonus Scheme + Holiday + Pension + Progression Excellent opportunity for someone with 1st Line Support experience to join an exciting company who are industry leaders … have a global reach and pride themselves on technical excellence! They are growing at a rapid rate which is why the need for a 1st Line support Technician has arisen. In this varied role you will be responding to support requests, assisting users … with tech, troubleshooting issues and resolving 1st line issues, whilst following all IT processes in a confident and collected manner. The ideal candidate will have some experience in a similar role and knowledge of Windows OS/applications administration/troubleshooting. They will have 1st Line more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

1st Line Support Engineer Peterborough - onsite £22k per annum + benefits My customer requires an experienced Deskside Support/1st line support engineer to work in a fast paced high tech environment. You will provide technical and deskside … based environment working on all the latest application’s and systems, you would need to be abreast of current technology and troubleshooting. Ideally, the 1st Line Support Engineer will have experience in the following areas: Previous experience in 1st Line Support … tapes, including weekly checks, updating tapes and sending tapes to offshore facilities Any knowledge in Security policies would be useful Role details: Job role: 1st Line Support Job Type: Fixed term (6-12 months) Location: Peterborough Please apply now as we have immediate interview slots more »

Role: 1st Line IT Support Salary £23k-£26k Depending on Experience Location Mansfield Hours - Working shifts on a rota basis from 6am - 10pm (1 in 3 weekends) We are looking for a 1st Line IT Support Coordinator for a busy … Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the 1st Line IT Support role will have: Experience within a fast faced customer service role Ability to work on their own … Technician/2nd Line Support/3rd Line support/IT Engineer/First line support/second line support more »

1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to … Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an … onsite response.. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked more »

Customer Support Specialist (1st line) - Bury St Edmunds - up to £25,000 My client is a leading software house based in the Bury St Edmunds area and they have opened up a new role due to growth and internal progression! They are now seeking a … system Arrange and schedule new updated and installs for the client base Previous experience 1-2 years of successful Customer Service/Technical Support experience Exposure to Microsoft products (Word/Excel/Windows) Confident and Switched on personality Desirable Experience working within a ticket based environment Working … interested in this amazing opportunity, please apply with your most up-to-date CV! Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line more »

1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over … after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1st Line Support Analyst – Key Skills: Experience in a 1st Line Support position Able to hit … telephone Windows MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1st Line Support Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond more »

1st Line Support Engineer Peterborough £22k to £24k My customer requires an experienced 1st line support engineer to work in a fast-paced high tech environment. You will provide technical and deskside BAU support for their Office in … based environment working on all the latest applications and systems, you would need to be abreast of current technology and troubleshooting. Requirements of the 1st Line Support Engineer: 1- 2 years’ experience in 1st Line Support Engineer/Deskside Support Engineer role MSP experience or a customer centric environment providing support is desirable. Floorwalking experience, and remote support essential Understanding supporting - Windows 10, Office 365, Active Directory To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with more »

Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company … based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for … email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of more »

First Line Support & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and … looking after the warehouses handheld devices, printers, label printers and scanners. Role: First Line IT Support & Data Analyst Salary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the … Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, Data Analyst, 1st Line Technician, 1st Line Support, First Line Support more »

1st Line IT Support Engineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1st Line IT Support Engineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a … high quality, managed services provider to provide excellent customer service to external clients, providing 1st line reactive support. They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly and helping them to ensure their company's systems and I.T Infrastructure … are up to date and continue to match requirements. The successful 1st Line IT Support Engineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and prioritisation of tasks Enjoy helping people and more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging … hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … an up-to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1st Line, First Line, Support Engineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford, Wellingborough, Sawtry, St Neots more »

Technical Support/1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with … a very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1st line Technical Support advisor to join their IT department. As 1st Line Technical Support/… of a SaaS platform Liaising with software partners to ensure high level of service for our clients. The ideal Technical Support/1st line tech support person will have/be. Experience within Windows OS technical and software support. The desire to provide more »

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line … address has been removed by the job-board, full contact details are readily available on our website). Keywords – First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »

Are you looking for your next step in your security cleared career? This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and … a highly secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover more »

Technical Support Analyst – Trading Systems – FIX – 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is … a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment … you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst – Trading Systems – FIX – 1st Line Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value more »

We are looking for a talented individual to join our team as a 1st line Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be … prioritised due to the on-call and flexibility required. We are currently recruiting for an 1st Line support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1st line support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. more »

1st/First Line Support Engineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down. … After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1st Line Support Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management … of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1st Line Support position. Excellent communication skills. Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS. Ideally from an MSP more »

An established client of ours in the professional services sector are looking for a 1st Line Support Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting to the Head of IT, the successful candidate will … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1st line support role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1st Line Support Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for more »

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … Analyst, include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point of contact to all end users, including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to … day duties Working hours: Monday- Friday 9am-5pm. This position would be the great next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is more »

1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »

text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 1st Line Support Technician Up to £27,000 Are you a 1st line engineer with at least … months of recent IT support experience? Our client is a well-established MSP, and they are looking for a 1st Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working more »