2 Apprenticeship 1st Line Support Jobs in England

your core skills and specialities for your future career in IT. Become an SME in the Microsoft 365 and Office Suite Provide first line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding to emails and updating requests Keep customers informed of … by placing a confirmation call Assisting with Windows and MAC hardware installations and configurations Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in our ITSM solution Performing administrative tasks such as user account creation Attend team and customer incident … lunch). Learning opportunities (professional certification, developmental pathways) Expected Duration 18 Months Positions Available 2 Closing Date Tuesday, 30th July 2024 Start Date Sunday, 1st September 2024 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Qualifications English GCSE or more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT … and above (Essential) About the Employer RANDSTAD GROUP UK Randstad is the world's largest recruitment agency who are looking for an IT 1st Line Support Apprentice to join our team in Kettering more »