Technical Support Analyst – Trading Systems – FIX – 1stLine Technical Support Analyst is required to join our Financial Services client to provide 1stlinesupport to key trading applications. Based in London (full time in the office), this is … a permanent position, offering a competitive salary. You will be responsible for 1stlinesupport of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment … you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst – Trading Systems – FIX – 1stLine Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value more »
Technical Support/1stline Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £26500 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with … a very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1stline Technical Support advisor to join their IT department. As 1stLine Technical Support/… IT Helpdesk you will be responsible for Technical Support/1stLine Helpdesk responsibilities include the following: Assisting clients with any technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with more »
We are currently seeking an IT Support Specialist to join our dynamic team. Excellent interpersonal, communication, and stakeholder management abilities. Responsibilities: Provide 1stlinesupport for IT infrastructure and end-users, including: New Starter IT setup and training Active Directory management Basic networking … support Windows Servers maintenance Basic Microsoft 365 administration Documentation and administrative tasks Ensure uninterrupted delivery of IT services by managing service level agreements with business users and monitoring system performance. Maintain meticulous reporting and investigation processes for daily incidents. Collaborate on project implementations. Demonstrate autonomy in work with … support. Proficiency in Microsoft 365 and Active Directory. Strong technical and analytical skills. Familiarity with highly regulated environments and adherence to strict IT support methodologies. Knowledge of manual handling processes. Comfort working in a fast-paced, high-energy setting. Personal Qualities: Proactive and innovative mindset, willing to challenge more »
We have a great opportunity for a 1stLineSupport Analyst. You will provide firstline technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the more »
1stLineSupport Engineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd LineSupport Engineer … good knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1stline helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be more »
1stLine Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security … to work with the latest security products and Cyber projects. This role would suit a Network Support Engineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1stline, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 12617 If you're interested more »
1stLine IT Support Engineer - Tonbridge - £26,000 - Great Training! Role: 1stLine IT Support Engineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
Role Summary: 1stLineSupport Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a … 1stLineSupport Analyst to join their growing technical team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role … multi-national clients in a fast-paced, rewarding environment. This company are ideally looking for someone who has 1-2 years' experience in a 1stLineSupport/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months more »
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment where … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. Technical Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active more »
Job Title: FirstLineSupport Specialist Location: Bodymoor Heath Job Type: Full-time, On-site (including weekends) This is a fantastic opportunity for a budding FirstLineSupport Analyst to join a fast-paced, exciting company that is looking to expand their … support team! Key Responsibilities: Provide first-linesupport for end-users, troubleshooting hardware and software issues Handle user inquiries and technical issues related to Active Directory and Office 365 Diagnose and resolve technical issues via phone, email, and in-person support Install … escalate and resolve complex technical issues Ensure timely resolution of support requests and maintain accurate documentation Requirements: Proven experience in a FirstLineSupport role Strong knowledge of Active Directory and Office 365 administration Proficiency in diagnosing and resolving hardware and software issues Excellent more »
IT Support (1stLine) Manchester £24,000- £28,000 plus bonus and benefits Our client is looking to an onsite IT Support professional to join their Manchester office. You will be providing day to day face to face support on a … range of IT issues to onsite users. You will be assisting end users with support on a number of applications and setting up, configuring and troubleshooting desktop, printer and mobile devices, in addition to performing regular routine maintenance. You will also have the opportunity of working on projects … one of the largest in their sector. This is a front facing role and so in addition to experience in end user IT Support in a commercial environment, excellent customer and communication skills are vital. The vacancy has arisen due to internal progression, and our client actively encourages more »
We are looking for someone to join a small but experienced team as a 1stLine IT Support Engineer providing administration of internal systems as well as supporting overseas offices remotely. This role would be suited for any graduates or someone looking to further their … team. This is a role based in Addlestone so candidates will need to be able to commute to the office. Duties: Provide IT Support to both internal and remote users. Log IT requests and work with your colleagues in the IT Dept to resolve IT issues. Installing, monitoring more »
the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the … delivery of our ambitious growth plans. Creating Meaningful Moments that do good for people, and our planet. We are currently looking for a FirstLineSupport Technician To be the support and process specialist for business application solutions at MM Flowers. Handle support issues raised by users regarding ERP, Reporting Tools and other business applications. Support the wider digital business (DotCom). Support local IT technical issues in line with other members of the Support Team Provide regular updates to the business leadership more »
escalate where it is required Recognise trends of tickets and notifying the relevant teams when necessary Escalate major incidents quickly & effectively to 2nd line Technicians Effectively and tactfully handle urgent/sensitive tickets Provide administration of the email filtering solution What are we looking for? Good knowledge of more »
Job Title: FirstLine Engineer Reporting to: IT and Systems Manager Location: Head Office, West London Work Type: Hybrid Hours: Full time, 37.5 hours per week, weekends on rota About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. As a direct-to- consumer … the role: Due to exceptional business growth over the last 18 months, we are expanding the team and are looking for a FirstLine Engineer who will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT … position provides exposure to a broad range of IT-related projects and activities. Your Responsibilities: Adhering to the standard of the IT Department Support All Operating systems; Windows/Mac OS Providing desktop and server support. Configuring and maintenance of new laptops and desktops. Completing internal user moves more »
Chichester, West Sussex, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
Join a well-established IT support agency as a 1stLine IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. THE 1stLINE IT … a remote/peaceful part of the countryside. It would be a bonus if you have any IT qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1STLINE IT SUPPORT TECHNICIAN: £22,000 - £26,000, dependent on experience 20 days holiday + your birthday off + public … vouchers and discounts) On-site parking. This is an excellent opportunity to develop a career in IT support. To apply for this role as 1stLine IT Support Technician, please click apply online and upload an updated copy of your CV. All applicants must currently more »
1stLine Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1stLine Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
1stLine Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1stLine Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
ALLEGIANCE TECHNOLOGY LTD
FirstLineSupport & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering firstline duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and … looking after the warehouses handheld devices, printers, label printers and scanners. Role: FirstLine IT Support & Data Analyst Salary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the … Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1stLine, FirstLine, Data Analyst, 1stLine Technician, 1stLineSupport, FirstLineSupportmore »
YOUR OWN TRANSPORT. Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a 1 st line customer Services Assistant to join their growing team. They are a well-established company who offer full training for the suitable candidate. This … st Line Customer Services Assistant role will suit someone who is tech savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. Ideally you will have some interest in Technology and electronic products and if you … given lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1 st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main focus will be more »
1st/FirstLineSupport Engineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down. … After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1stLineSupport Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management … of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1stLineSupport position. Excellent communication skills. Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS. Ideally from an MSP more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
Are you looking for your next step in your security cleared career? This is a fantastic opportunity for you to work as a 1stLineSupport Engineer within one of the most well known IT companies in the world with full access to courses and … a highly secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed. Job summary: As the 1stlinesupport engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover more »
your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1stLine IT Support Apprentice Pay: £23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »
Are you looking to turn your passion for IT into a career? Randstad are looking for a 1stLine IT Support Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT … and above (Essential) About the Employer RANDSTAD GROUP UK Randstad is the world's largest recruitment agency who are looking for an IT 1stLineSupport Apprentice to join our team in Kettering more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1stLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1stLine IT Support Engineer to join the team. As a leading technology company, you will become …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1stline, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »