st Line Technical Support Service Desk (Mandarin Speaking) Position: Permanent Business: Music Concierge Worldwide Reporting to: Technical Operations Manager Location: Hybrid, would suit someone based in or around Hertfordshire Salary range: £25,000 - £30,000 per annum ________________________________________________________________ About our agency Music Concierge is a best-in … delivery as well as customer service. You will be joining our technical support team where you would be trained as both a 1stlinesupport agent and player build and preparation technician. Within the technical support team, you would be working … to: Technical support tasks · Providing helpdesk and scheduling support to customers via telephone, email, and dial-in connections. · Providing first-line support. · Logging calls. · Analysing and resolving faults across all our product sets including PC and tablet-based media players. · Accurately recording fault information more »
Technical Support Analyst – Trading Systems – FIX – 1stLine Technical Support Analyst is required to join our Financial Services client to provide 1stlinesupport to key trading applications. Based in London (full time in the office), this is … a permanent position, offering a competitive salary. You will be responsible for 1stlinesupport of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment … you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst – Trading Systems – FIX – 1stLine Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value more »
A fast-growing property management company is looking for a 1stLineSupport Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and … Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1stLine IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to the Acquired Business, via Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1stline/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent more »
Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level … of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that each … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1stlinesupport/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored more »
you want to work for this Company: Cisco and Fortinet Partner Huge Growth Plans Massive Progression Opportunities as the company grows and grows! Role: 1stLine Network Engineer Supporting LAN/WAN Networks and Security Do not need valid certifications! Level 1 Network Support Provide more »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 1stLineSupport Technician Up to £27,000 Are you a 1stline engineer with at least … months of recent IT support experience? Our client is a well-established MSP, and they are looking for a 1stLineSupport Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working more »
1stLineSupport Analyst - Hybrid Our client is urgently looking for an experienced 1stLineSupport Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over … after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1stLineSupport Analyst – Key Skills: Experience in a 1stLineSupport position Able to hit … telephone Windows MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1stLineSupport Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond more »