5 1st Line Support Jobs in Wales

First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous … benefits package. £23,000 Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate … and handover tickets when required. Provide regular and relevant updates to customers throughout the support process. Requirements MSP Experience – Essential Driving License – Essential Right to work in the UK – Essential Minimum 1 year IT Support Experience IT Support Technician Skill Sets Previous Experience providing more »

Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our … range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technical support for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email, and live chat more »

First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous … benefits package. £23,000 Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate … and handover tickets when required. Provide regular and relevant updates to customers throughout the support process. Requirements Previous MSP Experience - Essential Driving License - Essential Right to work in the UK - Essential Minimum 1 year IT Support Experience IT Support Technician Skill Sets Previous Experience more »

Ammanford IT First Line Support Up to £25,500 Full Time, Permanent My client based in Ammanford are seeking an I.T First Line Support to join their well-established successful business in the manufacturing industry. The primary responsibility of this role is … to provide frontline technical support to end … users, resolving IT-related issues and inquiries in a timely and professional manner. What you will require to be successful: Previous experience in a 1st line support role Ability to work in a fast paced environment Good attention to detail & excellent problem-solving skills Experience more »

Ammanford IT First Line Support Up to £25,500 Full Time, Permanent My client based in Ammanford are seeking an I.T First Line Support to join their well-established successful business in the manufacturing industry. The primary responsibility of this role is … to provide frontline technical support to end … users, resolving IT-related issues and inquiries in a timely and professional manner. What you will require to be successful: Previous experience in a 1st line support role Ability to work in a fast paced environment Good attention to detail & excellent problem-solving skills Experience more »