1 to 25 of 81 Permanent 1st Line Support Jobs

Technical Support Analyst – Trading Systems – FIX – 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is … a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment … you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst – Trading Systems – FIX – 1st Line Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value more »

1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of … a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software … taking care of the wellbeing of their staff as well as providing great work challenges and fantastic career progression! To be considered for this 1st Line Support, Service Desk Support Analyst position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. more »

1st Line Support Engineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd Line Support Engineer … good knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1st line helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be more »

1st Line Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security … to work with the latest security products and Cyber projects. This role would suit a Network Support Engineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1st line, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 12617 If you're interested more »

1st Line IT Support Engineer - Tonbridge - £26,000 - Great Training! Role: 1st Line IT Support Engineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a … 1st Line Support Analyst to join their growing technical team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role … multi-national clients in a fast-paced, rewarding environment. This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months more »

Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on. Client Details A highly … respected Technology business. Description You will be reporting to the Application Support Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending … and handling of inbound calls. Handling of tickets ensuring they are kept up to date at all times. Out of hours calls to support both overnight and weekends as and when required to customers (rota based). Profile The Successful Applicant: This is a great role for someone more »

st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment where … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. Technical Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active more »

Job Title: First Line Support Specialist Location: Bodymoor Heath Job Type: Full-time, On-site (including weekends) This is a fantastic opportunity for a budding First Line Support Analyst to join a fast-paced, exciting company that is looking to expand their … support team! Key Responsibilities: Provide first-line support for end-users, troubleshooting hardware and software issues Handle user inquiries and technical issues related to Active Directory and Office 365 Diagnose and resolve technical issues via phone, email, and in-person support Install … escalate and resolve complex technical issues Ensure timely resolution of support requests and maintain accurate documentation Requirements: Proven experience in a First Line Support role Strong knowledge of Active Directory and Office 365 administration Proficiency in diagnosing and resolving hardware and software issues Excellent more »

IT Support (1st Line) Manchester £24,000- £28,000 plus bonus and benefits Our client is looking to an onsite IT Support professional to join their Manchester office. You will be providing day to day face to face support on a … range of IT issues to onsite users. You will be assisting end users with support on a number of applications and setting up, configuring and troubleshooting desktop, printer and mobile devices, in addition to performing regular routine maintenance. You will also have the opportunity of working on projects … one of the largest in their sector. This is a front facing role and so in addition to experience in end user IT Support in a commercial environment, excellent customer and communication skills are vital. The vacancy has arisen due to internal progression, and our client actively encourages more »

We are looking for someone to join a small but experienced team as a 1st Line IT Support Engineer providing administration of internal systems as well as supporting overseas offices remotely. This role would be suited for any graduates or someone looking to further their … team. This is a role based in Addlestone so candidates will need to be able to commute to the office. Duties: Provide IT Support to both internal and remote users. Log IT requests and work with your colleagues in the IT Dept to resolve IT issues. Installing, monitoring more »

the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the … delivery of our ambitious growth plans. Creating Meaningful Moments that do good for people, and our planet. We are currently looking for a First Line Support Technician To be the support and process specialist for business application solutions at MM Flowers. Handle support issues raised by users regarding ERP, Reporting Tools and other business applications. Support the wider digital business (DotCom). Support local IT technical issues in line with other members of the Support Team Provide regular updates to the business leadership more »

escalate where it is required Recognise trends of tickets and notifying the relevant teams when necessary Escalate major incidents quickly & effectively to 2nd line Technicians Effectively and tactfully handle urgent/sensitive tickets Provide administration of the email filtering solution What are we looking for? Good knowledge of more »

Job Title: First Line Engineer Reporting to: IT and Systems Manager Location: Head Office, West London Work Type: Hybrid Hours: Full time, 37.5 hours per week, weekends on rota About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. As a direct-to- consumer … the role: Due to exceptional business growth over the last 18 months, we are expanding the team and are looking for a First Line Engineer who will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT … position provides exposure to a broad range of IT-related projects and activities. Your Responsibilities: Adhering to the standard of the IT Department Support All Operating systems; Windows/Mac OS Providing desktop and server support. Configuring and maintenance of new laptops and desktops. Completing internal user moves more »

Join a well-established IT support agency as a 1st Line IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. THE 1st LINE IT … a remote/peaceful part of the countryside. It would be a bonus if you have any IT qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1ST LINE IT SUPPORT TECHNICIAN: £22,000 - £26,000, dependent on experience 20 days holiday + your birthday off + public … vouchers and discounts) On-site parking. This is an excellent opportunity to develop a career in IT support. To apply for this role as 1st Line IT Support Technician, please click apply online and upload an updated copy of your CV. All applicants must currently more »

First Line Support & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and … looking after the warehouses handheld devices, printers, label printers and scanners. Role: First Line IT Support & Data Analyst Salary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the … Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, Data Analyst, 1st Line Technician, 1st Line Support, First Line Support more »

First Line Support Technician Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training … with a range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who … team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and Internet technologies Ability to more »

First Line Support Technician Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training … with a range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who … team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to more »

YOUR OWN TRANSPORT. Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a 1 st line customer Services Assistant to join their growing team. They are a well-established company who offer full training for the suitable candidate. This … st Line Customer Services Assistant role will suit someone who is tech savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. Ideally you will have some interest in Technology and electronic products and if you … given lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1 st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main focus will be more »

1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »

1st/First Line Support Engineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down. … After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1st Line Support Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management … of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1st Line Support position. Excellent communication skills. Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS. Ideally from an MSP more »

help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun … pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service … desk space with the ability to support up to the first line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role more »

Are you looking for your next step in your security cleared career? This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and … a highly secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover more »

your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line IT Support Apprentice Pay: £23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second Line Support Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »