Northwich, England, United Kingdom Hybrid / WFH Options
Ingram Micro Inc
2ndLine Support Engineer page is loaded 2ndLine Support Engineer Apply locations Northwich, Cheshire, United Kingdom | time type Full time | posted on Posted 2 Days Ago | job requisition id R-109227 It's fun to work in a company … where people truly BELIEVE in what they're doing! Job Description: 2ndLine Support Engineer This role is office-based, with three days a week spent at our Northwich office (CW9 7UA). Join us as a 2ndLine Support Engineer … this is your chance to make a significant impact on both our clients and our company. About the role We’re looking for a 2ndLine Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Ingram Micro
DE&I Ambassador This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2ndLine Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support across a range of … this is your chance to make a significant impact on both our clients and our company. About The Role We’re looking for a 2ndLine Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. … play a key role in diagnosing, troubleshooting, and resolving complex network and infrastructure issues, as well as assisting with Azure cloud services. As a 2ndLine Support Engineer you will: Provide 2ndline technical support to clients, addressing issues related to hardware More ❯
City Of Manchester, Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLine Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2ndLine Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2ndline support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Franklin Fitch
2ndLine Support Engineer Salary: £35,000 Location: Northwich - Hybrid (3 days in office) A growing and expanding MSP are looking for a 2ndLine Support Engineer to join the team. You will be delivering exceptional technical support across a … at the forefront of resolving IT issues and ensuring robust infrastructure performance, particularly across networking and cloud-based systems like Microsoft Azure. Responsibilities: Provide 2ndline technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot complex IT … processes and resolutions for future reference. Provide regular progress updates to customers, ensuring clear communication throughout the support lifecycle. Requirements: Proven experience as a 2ndLine Support Engineer or similar role in a professional IT environment. Strong knowledge of networking fundamentals, including TCP/IP More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Context
2ndLineEngineer - Sheffield ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2ndLineEngineer to join them on … will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to … ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2ndline IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
IT Support Manchester - Remedian IT Services
advice on this job and more exclusive features. Direct message the job poster from IT Support Manchester - Remedian IT Services Are you an experienced 2ndLine IT Support Engineer looking to grow your skills in a fast-paced and supportive environment? Join Remedian IT Solutions … This role offers a clear path towards 3 rd LineEngineer, or specialist roles in areas across the business. Provide 2ndline technical support (remote and on-site) Resolve software, hardware, and network issues (Windows, AD, Office 365, etc.) Troubleshoot and escalate complex … tickets Participate in IT projects, system upgrades, and rollouts Maintain detailed documentation of issues and resolutions Previous experience in a 2ndLine IT support role Strong knowledge of: Networking basics: DNS, DHCP, TCP/IP Experience with VMware or Hyper-V Excellent communication and customer service skills More ❯
Carlisle, England, United Kingdom Hybrid / WFH Options
The Cumberland Group
energy and creativity to make a positive difference, then this is the job for you. A new and exciting opportunity has arisen for a 2ndLine Application Support Engineer role within our Application Support Team (AST). The successful candidate for this role will play … offer our people an extra paid day off every year to help local charities and community organisations. The Role Reporting into the 3rd Line Application Support Engineer, you will support by developing the 1st Line Application Support Engineers, taking on the responsibilities of training, and upskilling 1st Line team members. You will act at the 2ndline support and escalation point for the 1st line Application Support Team providing subject matter expertise and assistance across the More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
Aerocloud
in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st/2ndLine Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the Global Head … have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st/2ndline support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across hardware and … the deployment of software updates and patching Assist with the Image and configure PC’s and other hardware equipment Mentor and support 1st line engineers The duties and responsibilities of the role may vary and change depending on the AeroCloud business needs. There will also be growth opportunities More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
AJ Bell
Social network you want to login/join with: We are now looking for a 2ndLine Support Engineer to handle escalations from the Service Desk Team. You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for … efficient service delivery. What you'll do: Be responsible for 2ndLine support, both in person and remotely via MS Teams, telephone, and remote access tools. Identify areas for improvement within Service Delivery via automation and standardisation. Assist in planning, executing, and seeing Technology Service projects through More ❯
we'll shape the future of technology solutions for a safer, more efficient world. About You: You're a confident, hands-on infrastructure engineer who thrives in technically complex environments. You bring a structured approach to problem-solving, a passion for improving systems, and a calm, proactive mindset … constantly looking for ways to innovate and improve together. About The Role: We're looking for a hands-on Technical Platform Engineer (2ndLine) to join our Platform team and help manage and evolve our hybrid infrastructure estate. This is a key technical role where … hiring team to discuss your skills and relevant experience. This is an excellent opportunity to learn more about the role and ask any questions. 2nd Stag e - A 60-90-minute formal interview where you can anticipate competency and technical questions. As an inclusive employer, please inform us if More ❯