2nd/3rd Line Support Jobs in England

1 to 9 of 9 2nd/3rd Line Support Jobs in England

Technical Support Specialist – 2nd / 3rd line

Ashford, England, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist – 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd / 3rd line queries effectively to competition. Patient with excellent customer service skills / commercial awareness Excellent Problem Solver and team player Confident and able to communicate clearly and effectively to communicate and provide great customer service able to work independently and more »
Posted:

2nd/3rd Line Support Engineer

london (chessington), south east england, United Kingdom
Rethink
2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »
Posted:

Technical Support Specialist – 2nd / 3rd line

ashford district, south east england, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist – 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd / 3rd line queries effectively to competition. Patient with excellent customer service skills / commercial awareness Excellent Problem Solver and team player Confident and able to communicate clearly and effectively to communicate and provide great customer service able to work independently and more »
Posted:

2nd/3rd Line IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Latcom
2nd / 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management … or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills / experience: Active Directory Windows Server Azure more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd/3rd Line Support Engineer

Chessington, England, United Kingdom
Rethink
2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »
Posted:

Support Engineer - 24x7 - 2nd / 3rd Line Support

Staffordshire, United Kingdom
OCC Computer Personnel
Support Engineer – 24x7 – 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd / 3rd line support engineer with patching experience. … , covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 / 11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure / AWS Mobile … Device Management Solutions Software / Hardware Infrastructure Patching End User Hardware - Laptops / Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a more »
Employment Type: Permanent
Posted:

Application Support Analyst with 2nd and 3rd Line

London
Nexus Jobs Limited
with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

VMware / Cloud 2nd / 3rd Line Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU / Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience … products Windows 10 Sharepoint Windows 10 enterprise and EDR Anti Virus and malware applications Desirable Technologies but you will learn on the job: VMware / Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute / storage. Support and … administration of all remote / security / web systems Incl: SSL VPN, Firewall / IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and Benefits
Posted:

Application Support Analyst with 2nd and 3rd Line

Peterborough
Nexus Jobs Limited
with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:
2nd/3rd Line Support
England
10th Percentile
£30,000
25th Percentile
£31,250
Median
£33,000
75th Percentile
£46,000
90th Percentile
£51,750