1 to 1 of 1 2nd/3rd Line Support Analyst Jobs

Support Azure Office 365 support Hardware Firewall management Network troubleshooting You must have excellent communication skills and be polite / personable. Attention to detail is a must. Key Responsibilities Provide 2nd & some 3rd line technical support … and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group Policies User account management, security group administration, onboarding / offboarding processes and device enrolment / documentation Install, set up, and perform maintenance on network printers and wireless devices Understand and maintain mobile … managing groups, security, permissions Supporting multiple sites from HQ utilising remote management tools Utilise and maintain Active Directory, handling security groups and user on / off-boarding Provide orientation and guidance to users on new software and computer equipment Implementation and enforcement of security best practices Administer O365 Cloud more »