11 2nd/3rd Line Support Jobs in England

with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »

IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support more »

2nd / 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing i... APCT1_UKTJ more »

Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU / Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience … products Windows 10 Sharepoint Windows 10 enterprise and EDR Anti Virus and malware applications Desirable Technologies but you will learn on the job: VMware / Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute / storage. Support and … administration of all remote / security / web systems Incl: SSL VPN, Firewall / IDS (Fortinet), Proxy, RSA etc more »

with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »

Technical Support Specialist - 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing … with 2nd / 3rd line queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great customer service * Being able more »

Technical Support Specialist - 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing … with 2nd / 3rd line queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great customer service * Being able more »

2nd / 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management … or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills / experience: Active Directory Windows Server Azure more »

Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System … ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an ISMS Experience in Cybersecurity and Network Security Expertise in Information security best practices and standards more »

2nd Line Support / 3rd Line Support (Windows Server / M365 / Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British … Citizen and 5 years of history living in the UK. ***24 / 7 Shift role - 3 days on, 4 days off; then 4 days on, 3 days off *** 2nd Line Support / 3rd Line Support (Windows … Server / M365 / Networks) is sought by a leading Managed Security Services Provider. You need to have experience of the following: Azure AD / Microsoft Entra M365 Defender for Endpoint Intune Network Appliances including switches As a 2nd Line Support more »

2nd / 3rd Line Support Engineer Our client is looking for a 2nd / 3rd Line Support Engineer to join the team in Basingstoke on a hybrid basis on an initial … month contract. Key Responsibilities: Provide 2nd / 3rd line technical support for Citrix and VMware environments, including XenApp, XenDesktop, XenServer, VMware vSphere, and VMware Horizon. Troubleshoot and resolve complex technical issues related to Citrix and VMware platforms, applications, and virtualization infrastructure. … to ensure stability, security, and performance. Collaborate with clients to understand their IT requirements, identify opportunities for improvement, and propose tailored solutions. Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing. Work closely with other support teams and vendors to escalate more »