2ndLine Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2ndLine Support Engineer. You will be responsible for ensuring the progression and swift … resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls more »
IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will … be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers … individually ***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
Job Description Role & Responsibilities As a Technical Engineer/2ndLine Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues. Travel to various sites in your region, working closely with other IT teams … to provide quality 2ndline IT support. Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Technical Engineer will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers … and staff. Skills & Qualifications 2ndLine Support 1Year+. Hardware or Software experience (Preferably both) Attention to Detail Benefits Competitive Salary On site training. Progression within the company. more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
My client is a well-established MSP, and they are looking for a strong 2ndLine IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2ndline technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk … issues ** Cloud Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2ndLine IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are more »
to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network Engineer. You will be a secondlineengineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills with a … site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2ndline on site and service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will … demonstrating a positive attitude. Requirements • Bachelor’s degree in information technology or a related field (or equivalent work experience). • Proven experience in a 2ndline role, providing technical support. • Strong customer service skills with the ability to empathise and communicate effectively with customers. • Solid understanding of more »
Job Title: 1st/2ndLine Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and … take your career to the next level, please apply for immediate consideration! Keywords: IT Support Engineer, MSP Engineer, 1st/2ndLine, Helpdesk Technician, Help Desk In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Role: 2ndLine IT Support Engineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2ndLine IT Support Engineer is to provide onsite, workshop and more »
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndline support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience … the surrounding areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st line support, 2ndline support, support technician, technical support engineer. First line support, secondline support. more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndline support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience … the surrounding areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st line support, 2ndline support, support technician, technical support engineer. First line support, secondline support. more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndline support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience … the surrounding areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st line support, 2ndline support, support technician, technical support engineer. First line support, secondline support. more »
savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLine Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2ndLine Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »
2ndLine Service Engineer Opportunity for a 2ndLine Service Desk Engineer to join the UK’s leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who we more »
Role: 2ndLine Support Engineer Location: Preston, Lancashire Salary: Up to … Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a secondlineengineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal more »
2ndLine Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st Line experience and are stuck … development opportunities. Office based in Salisbury You do need to be eligible for SC and DV Clearance. What you'll be doing: First-line and Second-line software and hardware support (PCs, laptops, peripherals, printers) Build, configure and troubleshoot desktop and laptop systems Incident requests, internal more »
2ndLine Wan Engineer 4 on 4 off including nights Package to £35,000 Birmingham location - onsite Sanderson Government and Defence are working with a large contractor/consultancy looking for multiple individuals to join their WAN Engineering teams, on a 9-5 or …/7 basis. This would suit someone looking to move up the chain from a 1st/2ndline role or a secondline role with limited progression. You will have the opportunity to work with 3rd liners on a daily basis, and these roles more »
Wigan, Greater Manchester, North West, United Kingdom
Be Technology
Are you an experienced IT Support Engineer looking for your next position? Our client, a top tier IT Managed Services provider, is seeking an IT Engineer to join their team. This exciting opportunity involves a huge range technical exposure whilst taking that next step in your … setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2ndLineEngineer Salary: GBP 27,000 - 35,000 DOE Location: Office Based in Wigan (Mon-Fri 8:30am-5:30pm more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
Are you an experienced IT Support Engineer looking for your next position? Our client, a top tier IT Managed Services provider, is seeking an IT Engineer to join their team. This exciting opportunity involves a huge range technical exposure and variation in different responsibilities such as … setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2ndLineEngineer Salary: GBP 27,000 - 35,000 DOE Location: Hybrid working in Bolton (Mon-Fri 8:30am-5:30pm more »
2ndLine Infrastructure Engineer (Hybrid 3 days office/2 days home) We have a fantastic opportunity for an experienced and professional Infrastructure Engineer with a strong track record and proven skills in VMware/Hyper-V, Azure, Veeam, Citrix and Networking such … as Sophos and Draytek. Any experience of SQL is an added plus and the Infrastructure Engineer will be responsible for providing technical IT support to both internal and external customers. Experience Required Experience of MSP Environments Strong VMware, Hyper-V, Azure, Citrix, Veeam Networking – Sophos/Draytek Monitoring … Knowledge of Storage Platforms Microsoft Server and Desktop OS Installation of Windows OS Microsoft Exchange & O365 Main duties To handle escalations from 1st Line Support as well as handling the end-to-end process of major incidents including all communication with internal/external customers To be a more »
We are looking to recruit an experienced 2ndline support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2ndline support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot Switches, Routers more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: 1st or 2ndLineEngineer Location: Bristol Salary: £20,000 - £30,000 This is a fantastic opportunity for any MSP Engineers in Bristol. You will have the chance to work on Projects, Cyber Sercurity and Networking Infarstructure. This is for a MSP in the more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLine Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »
I'm currently hiring for a 2ndLineEngineer on behalf of a Real Estate business based in Lancaster. You will be responsible for both desktop support and project delivery around predominantly Microsoft technologies. Below are some of the technologies you'll be working with more »
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
Movement8 Ltd
2ndline support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. … gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance more »