2ndLine Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2ndLine Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2ndLine Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to … the setup and configuration of new IT equipment and software. Liaise with external vendors and service providers when necessary. Requirements: Proven experience as a 2ndLine Support Engineer or similar role. Experience working for an MSP is advantageous. Solid understanding of IT systems, networking, and more »
Watford, Hertfordshire, South East, United Kingdom
1TECH STAFFING LIMITED
2ndLine Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2ndLine Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2ndLine Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to … the setup and configuration of new IT equipment and software. Liaise with external vendors and service providers when necessary. Requirements: Proven experience as a 2ndLine Support Engineer or similar role. Experience working for an MSP is advantageous. Solid understanding of IT systems, networking, and more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £(phone number removed) per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are … looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/Azure more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/ more »
South West London, London, United Kingdom Hybrid / WFH Options
83zero Limited
2ndLine Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping … site in Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 2ndLine Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the … with Windows OS. Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices Experience troubleshooting from 1st to 2ndline level. Analytical and diligent, with attention to detail You are resilient and cope well under pressure and with shifting priorities Effective more »
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
BeTechnology Group
2ndLineEngineer - Peterborough - GBP £35,000 My client is one of the UK's leading Technology Providers and is in the midst of company growth! They are seeking a competent 2ndLineEngineer to join their team. This position … retail discounts Company Socials Company Bonus Scheme Exposure to new Technologies and bespoke software The ideal candidate will have/be able to: Provide 2ndline support to end users and act as an escalation point for 1st line Engineers Support and assist with IT … date CV or get in touch with me on (phone number removed) . Keywords: IT Support, IT Support Technician, 1st Line Support, 2ndLine Support, 1st Line Support Technician, 2ndLine Support Technician, Service Desk Analyst, IT Support, Windows Desktop more »
Employment Type: Permanent
Salary: £33000 - £35000/annum Hybrid, Bonus, Onsite Parking, 28 da
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Be Technology
2ndLineEngineer - Peterborough - GBP £35,000 My client is one of the UK's leading Technology Providers and is in the midst of company growth! They are seeking a competent 2ndLineEngineer to join their team. This position … retail discounts Company Socials Company Bonus Scheme Exposure to new Technologies and bespoke software The ideal candidate will have/be able to: Provide 2ndline support to end users and act as an escalation point for 1st line Engineers Support and assist with IT … date CV or get in touch with me on 0121 818 4038 . Keywords: IT Support, IT Support Technician, 1st Line Support, 2ndLine Support, 1st Line Support Technician, 2ndLine Support Technician, Service Desk Analyst, IT Support, Windows Desktop more »
Role: 2ndLineEngineer Location: Sutton Courtney Salary: 27k-32k Benefits: Competitive salary Overtime & on call payment Business mileage paid HMRC rates 24 day's annual leave + 8 days public/bank holidays and long-service holiday entitlement Contributory pension scheme Company laptop Manufacturers … training Professional development Summary: The 2ndLine IT Support Engineer will work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer's issues efficiently. The post holder will be responsible for helping upskill other Support Desk Engineers and … serve as an escalation point from 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support across devices, software, networks etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers Use problem solving skills and technical knowledge more »
2ndLine Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with … to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2ndLine Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will … suit an experienced 2ndLine Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is more »
Overview of the role We are currently recruiting an experienced Site Based 2ndLine IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2ndLine IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2ndLine IT Engineer: Although you will be on site at one of our clients you will be an important member more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
2ndLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of security clearance required (DV- Developed Vetting) UNLEASH YOUR POTENTIAL We are looking for an experienced Infrastructure Engineer to join our 2ndLine Service Operations team who is able to more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLine Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »
Exciting Opportunity Awaits: 1st/2ndLine Engineers Wanted! Are you a seasoned 1st LineEngineer with Windows 10 prowess, looking to elevate to 2ndLine? Or perhaps you're a 2ndLine Desktop Engineer … in Salisbury You do need to be eligible for SC and DV Clearance What you'll be doing: Own the first and second-line support for PC's, laptops, peripherals, and printers Dive into building, configuring, and solving desktop and laptop systems Respond to incident requests, internal works … users to Active Directory software groups Install, configure, and maintain network printers, and support remote access connections What youll bring: Desktop experience at a 2ndLine level in a complex IT support environment Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly Understand Thin Client environments more »
2ndLine Support Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2ndLine | SecondLine | 3rd Line | Exchange I'm recruiting for a Support Engineer to join one … my top clients who's IT team has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rd lineengineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and … APPLY to find out more! Support Engineer | Salisbury OR Southampton | £30,000 - £40,000 Office365 | Intune | Sharepoint | Security | Third Line | 2ndLine | SecondLine | 3rd Line | Exchange more »
Cambridge, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
Our well-established client in Cambridge is seeking a 1st & 2ndLine IT Engineer to join their team. The company has been established for nearly 40 years, and they are searching for a talented and motivated IT Support Engineer. The company is a highly regarded … for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 1st & 2ndLine IT Engineer role comes with genuine progression, my client is extremely interested in candidates who are looking to learn … and progress. 1st & 2ndLine IT Engineer – About the role: Microsoft 365 administration and installation, new servers when necessary Firewall and switch/router knowledge is desirable, but full training will be provided Working to SLA thresholds for incidents, requests and problems, prioritising and managing more »
to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network Engineer. You will be a secondlineengineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills with a … site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2ndline on site and service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will … demonstrating a positive attitude. Requirements • Bachelor’s degree in information technology or a related field (or equivalent work experience). • Proven experience in a 2ndline role, providing technical support. • Strong customer service skills with the ability to empathise and communicate effectively with customers. • Solid understanding of more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
2ndLineEngineer – Azure, M365, AVD – Office Based/Warrington - £30,000 - £40,000 My client is a superb, boutique IT solutions and Services provider. They’re in fast-growth mode after successful startup and a massive part of that is their amazing Managed Services more »
Role: 2ndLine IT Support Engineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2ndLine IT Support Engineer is to provide onsite, workshop and more »
Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLine Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »
2ndLine Support Engineer/Customer Service 2ndLine Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondline support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
Northwich, Cheshire West and Chester, Cheshire, United Kingdom Hybrid / WFH Options
Ingram Micro
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2ndLine Support Engineer Join us as a 2ndLine Support Engineer at Comms-care and play a pivotal role in … and thrive in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2ndLine Support Engineer you will: Provide 2ndline technical support to clients, addressing issues related to hardware … regular progress updates to customers To set you up for success we are looking for the following skills and experience Proven experience as a 2ndLine Support Engineer or similar role in an IT environment. Knowledge of Cisco networking equipment and systems would be advantageous more »
1st/2ndLine Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLine Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading more »
looking for the next step in a fast paced environment, helping drive the adoption of cloud technologies this is for you! As System Engineer you will join a team of 15 who are responsible for the design, installation, maintenance and support of a multisite IT environment. Do you … have an appetite to learn? With this role you would have the opportunity to develop your IT skills and progress into a 3rd Line position managing server, network, cyber security and more. You can contribute to and lead on a number of projects including: Continued migration to Azure … training, enabling career progression and a transparent path for succession. Ideally you will have: A minimum 2 years experience in an IT Systems Engineer role Experience in managing MS M365 and MS Intune environment. An understanding of server technologies – Windows Server 2019/2022 and VM ware TCP more »