Northwich, England, United Kingdom Hybrid / WFH Options
Ingram Micro Inc
2ndLineSupport Engineer page is loaded 2ndLineSupport Engineer Apply locations Northwich, Cheshire, United Kingdom | time type Full time | posted on Posted 2 Days Ago | job requisition id R-109227 It's fun to work in a company … where people truly BELIEVE in what they're doing! Job Description: 2ndLineSupport Engineer This role is office-based, with three days a week spent at our Northwich office (CW9 7UA). Join us as a 2ndLineSupport … this is your chance to make a significant impact on both our clients and our company. About the role We’re looking for a 2ndLine Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Support Analyst, Support Engineer, 2ndline, Office 365, Active Directory, Hybrid, COR7256 We're looking for a 2ndlineSupport Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an … experienced 2ndLine Engineer looking for a fresh challenge, or a 1st/2ndLine Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over … users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2ndline technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2ndlineMore ❯
London, England, United Kingdom Hybrid / WFH Options
Ingram Micro
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2ndLineSupport Engineer This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2nd … this is your chance to make a significant impact on both our clients and our company. About the role We're looking for a 2ndLine Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. … play a key role in diagnosing, troubleshooting, and resolving complex network and infrastructure issues, as well as assisting with Azure cloud services. As a 2ndLineSupport Engineer you will: Provide 2ndline technical support to clients, addressing issues related More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Ingram Micro
DE&I Ambassador This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2ndLineSupport Engineer at Comms-care and play a pivotal role in delivering exceptional technical support across a … this is your chance to make a significant impact on both our clients and our company. About The Role We’re looking for a 2ndLine Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. … IT Services and IT Consulting Referrals increase your chances of interviewing at Ingram Micro by 2x Sign in to set job alerts for “SecondLineSupport Engineer” roles. Manchester, England, United Kingdom 1 week ago Stoke-On-Trent, England, United Kingdom 2 weeks ago Manchester, England More ❯
City Of Manchester, Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLineSupport Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2ndLineSupport Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2ndlinesupport across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of More ❯
Marlow, England, United Kingdom Hybrid / WFH Options
Softcat
Cloud Marketplace 2ndLineSupport Analyst Join to apply for the Cloud Marketplace 2ndLineSupport Analyst role at Softcat . About the Role Softcat is seeking a Cloud Marketplace 2ndLineSupport Analyst to … provide advanced technical support for cloud-based systems and services. You will be responsible for responding to support issues, diagnosing problems, monitoring cloud systems, escalating unresolved issues, documenting activities, and collaborating with teams to manage cloud solutions. Responsibilities Respond to 2ndlinesupport issues within SLAs. Diagnose and resolve technical problems related to cloud services, including virtual machines, storage, and networking. More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Franklin Fitch
2ndLineSupport Engineer Salary: £35,000 Location: Northwich - Hybrid (3 days in office) A growing and expanding MSP are looking for a 2ndLineSupport Engineer to join the team. You will be delivering exceptional technical support … at the forefront of resolving IT issues and ensuring robust infrastructure performance, particularly across networking and cloud-based systems like Microsoft Azure. Responsibilities: Provide 2ndline technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot … resolutions for future reference. Provide regular progress updates to customers, ensuring clear communication throughout the support lifecycle. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role in a professional IT environment. Strong knowledge of networking fundamentals, including TCP/IP More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, Ouseburn, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for a 2ndLine IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days … Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2ndLine IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast … purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2ndLine Technician with a proven history supporting and maintaining on-premise and cloud environments, experience working for an MSP and implementing and More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2ndLine Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2ndlinesupport? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you … into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the secondline escalation point for all IT support queries you will work with the first linesupport team and … around IT cable infrastructure where they are able to diagnose issues or setup new sites Skills/Experience/Qualifications Prior experience within second-line technical product or service focused support role Ability to problem solve within a technical environment Strong customer service approach and team More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
2ndLineSupport Engineer (Azure, 365, Windows)/Project Co-ordinator - £35,000 - £45,000 – hybrid (1 day wfh) Do you want to be an exceptional 2ndlinesupport engineer that gets involved with project co-ordination in a dynamic … help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an impressive 2ndLineSupport engineer that would be comfortable sometimes getting involved in project co-ordination for their massive enterprise client. Secondary … is a fantastic opportunity, for a fantastic company, please do apply if you're interested or would like to learn further about the role. 2ndLineSupport Engineer (Azure, 365, Windows)/Project Co-ordinator More ❯
Role: 1st/2ndLineSupport Location: Amsterdam (Hybrid - 3 Days In-Office Weekly) Salary: €50,000 - €58,000 Duration: 12 Month Fixed-Term Network IT are looking for an exceptional 1st/2ndLineSupport specialist to join an … change within significant organisations to improve their climate footprint. Our client has a small, close-knit IT team to which they provide 1st/2ndLineSupport to their users. They are looking for an experienced individual who has the right attitude with fantastic experience … role who will be given great development/learning opportunities. Responsibilities Support onboarding and resolve non-remote hardware issues. Provide second-linesupport for complex software and hardware problems. Diagnose root causes and implement long-term solutions. Log tickets with clear troubleshooting and More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndlinesupport engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP More ❯
East Grinstead, West Sussex, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
2ndLine IT Support Engineer Location: East Grinstead Salary: £35,000 - £50,000 DOE Job Type: Full-time, Permanent, Hybrid working Lloyd Recruitment Services is looking for an experienced 2ndLine IT Support Engineer with strong skills in Microsoft … suited to candidates from an MSP background who are confident working across a range of modern IT environments. You'll be responsible for delivering 2ndline technical support, managing cloud-based infrastructure, and supporting various IT projects. Please note: To be considered for this position … and network issues, particularly with escalated support tickets. A strong background in Microsoft 365 and Azure environments is essential. Responsibilities include: Handling 2ndlinesupport requests escalated from 1st line Troubleshooting hardware, software, and network issues Managing Microsoft 365 services such More ❯
Derby, England, United Kingdom Hybrid / WFH Options
Node4
Join to apply for the 2ndLine Network Support Engineer role at Node4 Join to apply for the 2ndLine Network Support Engineer role at Node4 Direct message the job poster from Node4 Node4 have a committed, talented, and diverse … re dedicated to delivering exceptional IT solutions that drive business success. As we continue to grow, we're looking for a skilled and motivated 2ndLine Network Support Engineer to join our expert team based in Derby. This is your chance to work in a … fast-paced, customer-focused environment where innovation and service excellence are at the heart of everything we do. As a 2ndLine Network Support Engineer, you'll provide advanced support across our customers’ networks, ensuring reliability, security, and high performance. Working closely with More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
Role: 2ndLineSupport Location: South West - Hybrid/Remote (ad hoc visits to clients in South West area) Hours : Monday - Friday Pay: £28,000 - £32,000 per annum An excellent opportunity has arisen for a 2ndLineSupport/… support as required. If you're keen to join an exceptional team who can offer flexible working then please apply to this 2ndLineSupport/Engineer role below or call Jamie Watson (phone number removed) between 9:00am and 5:00pm. More ❯
Stafford, England, United Kingdom Hybrid / WFH Options
risual Limited
starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2ndlinesupport engineer, you will provide the customer-facing interface for support queries, while also working in conjunction … with 1st and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution, and if required, timely escalate to 3rd line. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Overall, our 2ndlinesupport engineers are the focal point of our managed services team providing first-class support to our More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
entrust IT
Field 2ndLine IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy … day and the opportunity to work both from home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2ndLine IT Support Engineer to support our growing client base in the Milton Keynes region . With over … range of organisations and were ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2ndLine IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing More ❯
New Milton, England, United Kingdom Hybrid / WFH Options
entrust-it
Field 2ndLine IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy … day and the opportunity to work both from home and on-site? Entrust IT, a trusted Managed Services Provider, is looking for a Field 2ndLine IT Support Engineer to support our growing client base in the Milton Keynes region. With over a … of organisations — and we’re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2ndLine IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing More ❯
Milton Keynes, Ringwood, Hampshire, United Kingdom Hybrid / WFH Options
entrust IT
Field 2ndLine IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy … day and the opportunity to work both from home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2ndLine IT Support Engineer to support our growing client base in the Milton Keynes region . With over … of organisations — and we’re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2ndLine IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing More ❯
City of London, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
2ndLine IT Support/White Glove Service 2ndLine IT Support/White Glove Service Get AI-powered advice on this job and more exclusive features. This range is provided by Eutopia Solutions. Your actual pay will be based … with your recruiter to learn more. Base pay range Direct message the job poster from Eutopia Solutions Principal Technology Recruitment Consultant at Eutopia Solutions 2ndLine IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services … organisation, as they look to recruit an experienced 2ndLine IT Support professional to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud More ❯
Carlisle, England, United Kingdom Hybrid / WFH Options
The Cumberland Group
energy and creativity to make a positive difference, then this is the job for you. A new and exciting opportunity has arisen for a 2ndLine Application Support Engineer role within our Application Support Team (AST). The successful candidate for this role … and sell up to 3 days. Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development. Hybrid Working - the tools and equipment you need to be able to work from home when you need to … Application Support Engineers, taking on the responsibilities of training, and upskilling 1st Line team members. You will act at the 2ndlinesupport and escalation point for the 1st line Application Support Team providing subject matter expertise More ❯
Job Title: 2ndLine IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd … a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2ndline IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure … where necessary. Ensure best practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2ndline IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited - IT Recruitment Solutions
Leo Recruitment Limited - IT Recruitment Solutions 2ndLineSupport Engineer Salary: Up to £32,000 (this salary may be slightly negotiable and can be discussed further, depending on your experience) Benefits You’ll Love: Profit Share Scheme: Be part of the Employee Ownership Trust and … can work from home 2 days per week. Modern, well-equipped office designed for productivity and collaboration. Your Role in the Team: As a 2ndLineSupport Engineer, you’ll be at the heart of the action: Device Setup: Manage end-to-end deployment for … as needed. IT Administration: Track hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2ndLineSupport experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stott and May
Product Support Analyst - 2ndLine Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2ndLine Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2ndline technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯
Product Support Analyst - 2ndLine Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2ndLine Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2ndline technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯