26 to 50 of 57 Remote/Hybrid 2nd Line Support Jobs

Ready for your next step in IT support? A leading MSP is looking for a capable and customer-focused Second Line Support Engineer to join a growing team. This is an opportunity to take ownership of more complex technical challenges, work with a broad … role requires occasional travel to customer sites. - Hands-on experience in a technical support, Service Desk or MSP environment, ideally at second-line level. - Strong troubleshooting capability across Windows, Microsoft 365, networking, endpoint and cloud technologies. - A structured and methodical approach to diagnosis, with strong attention ...

iomart Group is seeking a Customer Support Engineer (2nd Line) to act as the main escalation point for incidents that cannot be resolved by 1st Line. You'll own complex issues through to resolution within SLAs, collaborating with 3rd Line engineers, Platform Engineering … vendors in a customer-focused Managed Services environment. This role is ideal for someone with MSP or 2nd Line experience, proficient with Microsoft technologies, Azure, 365, Windows, and networking, who enjoys structured #J-18808-Ljbffr ...

iomart Group is seeking a Customer Support Engineer (2nd Line) to act as the main escalation point for incidents that cannot be resolved by 1st Line. You'll own complex issues through to resolution within SLAs, collaborating with 3rd Line engineers, Platform Engineering … vendors in a customer-focused Managed Services environment. This role is ideal for someone with MSP or 2nd Line experience, proficient with Microsoft technologies, Azure, 365, Windows, and networking, who enjoys structured #J-18808-Ljbffr ...

East Riding ICT Services seeks a capable IT support professional … deliver high-quality customer services across schools and businesses within the East Riding. You will provide both on-site and remote 1st and 2nd line support, ensuring tasks meet SLAs and cost targets while supporting new digital technologies to improve learning and operations. The role ...

Join Ofwat's IT Operations Team as a 2nd Line Support Engineer This is a fixed-term appointment until 31 December 2027. There is a possibility of the role being extended or converted to permanent as plans for new regulators for England and Wales develop. ...

Sharp Business Systems France is looking for a 2nd Line Support Analyst to join their team in High Wycombe. This role involves delivering high-quality technical support while managing support tickets and maintaining strong client communication. Ideal candidates will have … least 2 years of IT support experience and a passion for developing technical skills. Benefits include extensive annual leave and opportunities for career development. #J-18808-Ljbffr ...

Focus Group (UK) is seeking a skilled Technical Support Advisor for 2nd line support in Shoreham-by-Sea. You will handle escalated incidents across Microsoft 365, Windows Server and networking, working with customer IT teams and external suppliers to drive resolution. This hybrid ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Act as the senior escalation … point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster recovery. Deliver customer projects including ...

Nextech Group in the United Kingdom is seeking a 2nd Line IT Support Engineer to join its Cheshire-based team. The role blends remote troubleshooting with client-site work, offering exposure to installations and broader IT projects. You will handle 2nd line ...

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary … + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies click apply for full ...

Opus Recruitment Solutions Limited is recruiting for a 2nd line support engineer on a 3-month contract, offering a daily rate of £150-£175 and Outside IR35. The role is hybrid, with three days on-site at UK offices (Glasgow, Manchester, Newcastle, Bristol or Maidenhead … days remote. You will provide MS 365 administration and troubleshooting, support Exchange Online, email security and mail flow, manage Entra ID and Active Directory users, and resolve networking issues (DNS, DHCP, VPNs) #J-18808-Ljbffr ...

seeking an IT Support SME to monitor customer experience, manage knowledge and resolve major incidents. The role provides Tier 1.5 and 2nd line support to employees globally with on-site work in Scotland (Perth) three days per week and occasional travel. The ideal ...

Sharp UK is seeking a 2nd Line Support Analyst to join our Service Desk. Based in Bristol or High Wycombe with hybrid work (3 days in office, 2 from home), you’ll escalate, diagnose, and resolve complex technical issues across infrastructure, cloud, and end-user … environments. You’ll contribute to knowledge sharing, support continuous improvements, and build strong relationships with customers while pursuing certifications and career growth. #J-18808-Ljbffr ...

Support Engineer in Aylesbury, offering a hybrid role with a salary up to £34,000. You’ll handle 1st/2nd line support, work across Microsoft 365 and Azure Entra ID, and visit client sites as needed. A strong focus on customer service ...

Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk. You will diagnose and resolve issues for diverse customers, install … configure hardware and software, and support project delivery while maintaining high service standards and strong customer relationships. #J-18808-Ljbffr ...

recruiting on behalf of a growing managed IT services provider in Macclesfield for an IT Support Technician. You will provide 1st and 2nd line support across hardware, software and client environments, resolving issues, building devices and assisting with AD/Entra ...

growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with hybrid working and a salary of £30,000 - £34,000 DOE. ...

role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across … Canopius offices in the UK, with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st/2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will support ...

Focus Group in the United Kingdom is seeking a Technical Support Advisor (2nd Line) to join a hybrid team in Shoreham-by-Sea. The role involves owning escalated incidents across Microsoft 365, Windows Server, networking and wireless technologies, from initial diagnosis through resolution. You will ...

Brio Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid pattern. The successful ...

Babcock International in Bristol is seeking a Service Desk Analyst to provide high-quality 1st & 2nd line application support across a portfolio of bespoke and commercial software. The role sits in the Digital Solutions team, with on-site and hybrid working arrangements, supporting … shifts Monday to Friday. You will resolve incidents, manage user access, and contribute to service performance in line with ITSM standards, collaborating with stakeholders across the business to ensure #J-18808-Ljbffr ...

Ocean Holidays is seeking an experienced IT Support Engineer … support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. You will support Microsoft 365 services, Entra ID/ ...

Armstrong Knight in Liverpool is seeking an experienced IT Helpdesk Analyst to join our busy support team, handling 1st/2nd line incidents and ensuring timely resolution. You will work across Windows Server, virtualization, Office 365, Exchange and remote desktop services, providing high-quality customer ...

Junior IT Support Analyst to join the Infrastructure and Security Team at our South Shields head office. You will provide 1st/2nd line and desktop support across multiple sites globally, aiming for first-time fixes and ownership through resolution. Responsibilities include incident … management, hardware support, user account handling, and basic network tasks. The role offers hybrid working, training opportunities, and staff benefits. #J-18808-Ljbffr ...

Peel Digital in London is seeking an Application Support Engineer to join our 2nd line team. You will handle incidents from the Service Desk, prioritise tickets, respond to emails, and participate in on-call duties within a hybrid London setup. Experience with Linux/Unix ...