Job Title: 2ndLine IT SupportEngineer Client Overview: I am recruiting a 2ndLine IT SupportEngineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT SupportEngineer, you will play a vital role in ensuring our client's external customers receive … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st linesupport to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »
including, Healthcare, Education and Local Government to help them provide key services to the public. Summary: This role is a great opportunity for a 2ndLine Systems Engineer to work in a Service Support Team assisting a range of education and commercial customers. … The role itself will involve supplying support for customers virtualised and on-premises physical Windows environments, EEs Freedom Cloud hosted customers, and customers hosted within Microsoft Azure. The role will require flexible working, and the job holder will be required to be prepared to undertake paid overtime in … fully aware of the condition of all ongoing problems and escalations. Key Skills/Experience: Two years experience working in a Service Team providing 2ndline technical support. Extensive knowledge of Group Policy Management. High level working knowledge of Active Directory and server-based client services (DHCP more »
2ndLineSupportEngineer- Up to £32,000 (DOE) Oxford (hybrid- 2/3 days onsite) MSP Experience My client, a well established MSP, based in Oxford is looking for an experienced 2ndLineSupportEngineer to join their team. You will be responsible for providing onsite and remote support to existing and new external clients, mainly 2ndline, via their ticketing systems. Active Directory Office 365 ServiceNow Azure AD Hardware/Software Troubleshooting Windows Servers- 10/11 MS more »
