7 2nd Line Support Technician Jobs with Hybrid or WFH Options

2nd Line IT Support Technician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your more »

Join an established MSP as a 2nd Line IT Support Technician and help customers all over the UK and abroad. Thecompanyvalues high levels of customer service, technical competence and strives to remove the hassle of IT. Working in the office from Kingston upon … Thames as well as at home, you'll join a small, close-knit team based in the UK and Europe. THE 2ND LINE IT SUPPORT TECHNICIAN ROLE: You'll be part of a team that supports each other and has time of focus … on each customer's request. This includes: Answering incoming calls, creating and managing tickets Troubleshooting and solve 2nd line support issues, escalating when needed Working on internal projects and monitoring customer service systems Administration - complete weekly timesheets, update technical documentation Attend fortnightly and monthly technical more »

+ Benefits In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and solutions-focussed … IT Support Technician is required to join the team on a full-time basis in this highly rewarding, 1st and 2nd line support role. Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses … and Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st/2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a wide more »

candidate will ensure the data warehouse is maintained appropriately, scheduled jobs run without error and are delivered within SLA. The role will primarily support the business with SAS, being used as the primary tool for analytics, data mining, data warehousing and production of MI/BI. Previous commercial more »

successful candidate will ensure the data warehouse is maintained appropriately, scheduled jobs run without error and are delivered within SLA.The role will primarily support the business with SAS, being used as the primary tool for analytics, data mining, data warehousing and production of MI/BI.Previous commercial experience more »

1st/2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2nd Line Technician to join their team and provide internal support. Role: 1st/2nd Line Support Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid/Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs … for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial more »

Aspire Recruitment is working in partnership with this local IT specialist company based in Bexley. They are looking to recruit an experienced technical support engineer Hybrid working. The Role: Reporting to the Service Delivery Manager Ensure the progression and swift resolution of calls logged with the Service Desk … and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of contact with the customer Maintaining ownership of the original fault Providing timely updates, ensuring the fault is assigned the correct level of priority and attention. Demonstrating the ability to troubleshoot and more »