3 of 3 Remote 2nd Line Support Technician Jobs

We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping … a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week … a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication More ❯

2nd Line Desktop Support Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing … 1st and 2nd line IT support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. … our systems, including unassigning equipment and preparing hardware for the next potential user. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business priority. Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately. Procure, Install, Configure, Distribute and More ❯

2nd Line Desktop Support Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing … 1st and 2nd line IT support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. … our systems, including unassigning equipment and preparing hardware for the next potential user. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business priority. Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately. Procure, Install, Configure, Distribute and More ❯