Second Line Support Technician
UK
The median Second Line Support Technician salary in the UK is £31,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 16 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 678 | 839 | 908 |
| Rank change year-on-year | +161 | +69 | +271 |
| Permanent jobs requiring a 2nd Line Support Technician | 33 | 56 | 71 |
| As % of all permanent jobs advertised in the UK | 0.059% | 0.056% | 0.071% |
| As % of the Job Titles category | 0.066% | 0.060% | 0.078% |
| Number of salaries quoted | 32 | 39 | 67 |
| 10th Percentile | £28,650 | £26,200 | £25,196 |
| 25th Percentile | £30,000 | £26,750 | £28,000 |
| Median annual salary (50th Percentile) | £31,500 | £30,000 | £30,000 |
| Median % change year-on-year | +5.00% | - | +13.21% |
| 75th Percentile | £40,000 | £32,750 | £32,250 |
| 90th Percentile | £42,500 | £33,850 | £33,973 |
| UK excluding London median annual salary | £31,500 | £30,000 | £31,500 |
| % change year-on-year | +5.00% | -4.76% | +21.05% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,303 | 93,916 | 91,216 |
| % of permanent jobs with a recognized job title | 90.61% | 94.69% | 91.48% |
| Number of salaries quoted | 27,096 | 67,168 | 57,442 |
| 10th Percentile | £29,750 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £52,500 | £60,000 |
| Median % change year-on-year | +6.67% | -12.50% | - |
| 75th Percentile | £73,886 | £71,250 | £80,559 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,645 | £50,000 | £53,000 |
| % change year-on-year | +3.29% | -5.66% | +5.64% |
2nd Line Support Technician
Job Vacancy Trend
Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised.
2nd Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Technician.
2nd Line Support Technician
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Technician over the 6 months to 16 May 2025.
2nd Line Support Technician
Top 7 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the UK over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +139 | 33 | £31,500 | +5.00% | 9 |
| UK excluding London | +167 | 32 | £31,500 | +5.00% | 9 |
| South West | +124 | 19 | £30,000 | +5.26% | 4 |
| Work from Home | +134 | 15 | £30,000 | - | 1 |
| South East | +106 | 10 | £36,750 | +37.38% | 1 |
| East of England | +32 | 3 | £32,000 | +3.23% | 2 |
| London | +105 | 1 | £50,000 | +61.29% |
2nd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 16 May 2025, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Technician in the job title.
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2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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