range is provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rdLine IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background … VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rdLineEngineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a … range of technologies. Key Responsibilities: Provide 3rdline technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. Manage and troubleshoot virtualisation platforms such as VMware and More ❯
freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rdline IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building … maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rdline support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and More ❯
re seeking an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rdLine Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your … Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rdLine role or a confident 2nd Lineengineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues … trusted escalation point for colleagues, and appreciate a supportive team culture where your ideas make a genuine difference. In particular, you'll succeed if you: Currently provide 2nd or 3rdline support and want more responsibility. Have experience in an MSP or education support role. Naturally become the reliable voice colleagues turn to when issues escalate. Want More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rdLine IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support … Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and … service request management, delivering exceptional service to our business. Duties 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to More ❯
South Yorkshire, Carlton, Barnsley, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role – 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and … service request management, delivering exceptional service to our business. Duties – 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to More ❯
Employment Type: Permanent
Salary: £48000 - £55000/annum Car Allowance + Bonus
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
team supports a variety of platforms, including Microsoft 365 and Linux, to help their teams deliver world-class services. As they expand, they are seeking a skilled and passionate 3rdLine MS/Storage Infrastructure Engineer to join them in maintaining a seamless, efficient, and secure environment. Job Overview: The Microsoft 365 Linux Systems EngineerMore ❯
for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine/Senior Support Engineer Location: Leeds Type: Permanent Salary: £35,000 - £38,000 About Us: We are a leading MSP dedicated to providing exceptional … we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdline support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯
Job Title: 3rdLine Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rdLine Support Engineer to join their dynamic … team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rdLineEngineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also More ❯
Social network you want to login/join with: Are you a 3rdLineEngineer looking for a new challenge role? This fast-growing IT Support and Managed Services Provider, based outside of Chorley we are looking for strong 3rdline engineers to join the team. Great opportunities for growth, and an … to-date with industry trends, you will play a vital role ensuring the delivery of great customer service. Experience, Knowledge & Skills required: Min. 3-5 Years’ experience as an 3rdLineEngineer with a Managed Service Provider Sound knowledge of: Windows Server 2012/16/19 Microsoft Exchange/O365 Active Directory Administration VMware … an issue. Ability to follow a logical problem solving process. Ability to follow the Helpdesk procedures and seek advice when unsure. Main Duties of the role: As a competent 3rdLineEngineer you will be able to provide IT consultancy services to the full range of clients. You will effectively support clients as requested in More ❯
3rdLine Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLine Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLine Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels … and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdline support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware More ❯
Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
3rdLine Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rdLine Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rdLine Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels … and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rdline support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on More ❯
We currently have an exciting opportunity for a Technical Support Engineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products, services and … change and improved ways of working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage with users … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold’ standard within More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Cl Sh
us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. … you’ll be doing and apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage with users … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold’ standard within More ❯
As a ThirdLineEngineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive … to system design, strategic projects, and continuous service improvement. Key Responsibilities: Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Essential: Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a ThirdLineEngineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line … escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. Key Responsibilities: Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … and security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Proven experience in a ThirdLine or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
IP-People
Project Engineer/3rdLine - Managed Services – Join an Award-Winning MSP 🚀 Modern Workplace | Cloud Migration | IT Transformation Paying £35/50k (DOE) Uncapped training budget, continuous funding industry accreditations!! Hybrid working with travel to client sites Our award-winning Managed IT Services client continues to grow and is on the lookout for experienced Infrastructure … Engineering team. If you're passionate about modern workplace technology, cloud transformation and delivering exceptional project outcomes, this one’s for you. 🔧 The Role As an IT Project Engineer, you'll act as a key technical expert, delivering end-to-end IT transformation projects across the group. From scoping and onboarding to migration and implementation, you’ll play More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rdline support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting … troubleshoot issues and implement solutions Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on-site throughout Cumbria and beyond • Keeping systems secure and up to date with strong cyber security practices • Working closely with other engineers and helping to support More ❯
Burnley, Lancashire, United Kingdom Hybrid / WFH Options
Safran
Safran group as well as our preferred MSPs to deliver key IS projects and ongoing proximity support for our Industrial and IS Infrastructure. We require a highly motivated thirdlineengineer, who can work with multinational teams and local customers to ensure business continuity and digital innovation while maintaining the highest security standards. - Support the group … qualify for a £1,000 reward * Hybrid working option * Electric car charging points on site * Enter a draw to win a Burnley Football Club hospitality match day experience * Line manager leadership conference every 6 months * Fully funded quarterly site team-building events. What do you need from me? - Potential candidates should have at least 5 years of hands More ❯
Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rdline support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the More ❯