47 3rd Line Support Engineer Jobs in England

3rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line Support Engineer you will be responsible for providing … technical support in line with business requirements and processes. Providing proactive and reactive problem solving, conducting change management, project design and implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office more »

Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as … deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain more »

3rd Line Support Engineer - Cheshire - £40K My Client, an MSP based in Cheshire are looking for a 3rd Line Support Engineer to join their technical team. Main duties Assisting and backing up the team. Skillfully identifying … visits. Ensuring top-notch customer service by promptly addressing client issues, maintaining communication, and updating clients on progress. Offering first and second-tier support for hardware, software, audio-visual, and telephone equipment. Being flexible to undertake additional tasks as needed Pursuing and obtaining Microsoft Certifications for IT Professionals more »

We are seeking an enthusiastic and organised individual to provide 3rd Line IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong … root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation … of the company strategy to support the growth of the business, whilst improving the efficiency. As well as having the necessary technical skills, you will possess excellent communication skills and be a team player who is methodical with the ability to stay calm under pressure. Reporting to the more »

My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression more »

3rd Line Support Engineer/Third Line Support Engineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rd Line IT Support Engineer to join an established wealth management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team … and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility more »

recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand … who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rd Line/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rd line capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »

3rd Line Support Engineer Our higher education Client is currently seeking a highly skilled and experienced Senior Systems Engineer to join our talented team. As a 3rd Line Support specialist, you will play a crucial role … in providing advanced technical support and troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related more »

3rd Line WAN Network Support & Project Engineer 6 month Contract Birmingham Area on Site Brief Overview of role/project: We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team and capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point of escalation of network more »

3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone … Health Cash Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important … proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults more »

District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home … week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support more »

a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents more »

3rd Line Support Engineer - M365, Azure & Entra ID. Based from home - occasional trips to office in London. Get training and certifications in M365 and Azure! Huge opportunity to move into project-led work! Previous customer-facing MSP/Microsoft Partner experience required! A … leading Microsoft Partner is looking for a 3rd Line Support Engineer (M365, Azure & Entra ID) to join their busy reactive support team. As a 3rd Line Support Engineer (M365, Azure & Entra ID) you need … to have supported at 3rd Line the following: M365 - Exchange, SharePoint, Teams, OneDrive etc... Azure - Infrastructure and Platform ideally Entra ID/Azure AD Previous MSP/Partner experience required. As a 3rd Line Support Engineer (M365, Azure & Entra ID more »

3rd Line Support Engineer - 5 Month Remote Contract We are seeking a 3rd Line Support Engineer for a 5 month remote project (Outside IR35.) You will Provide 3rd line technical support ensuring high standards. We are seeking individuals who come from a data specialist background. You will oversee Grafana dashboards, Support data corrections, identify when issues relate to undesired edge cases caused by unexpected data conditions, log and process incidents and … service requests promptly. Type: 5 Month Remote Contract Day Rate: Market Rates (Outside IR35) Location: Remote/UK Start: ASAP Skills Experienced in providing 3rd line support from data extract discrepancies with data across the integration points. Proficient applying software patches, updates to Spring Boot more »

forward-thinking company, offering a generous salary of up to £45,000 and a comprehensive benefits package. This esteemed organisation is seeking a proficient 3rd Line IT Support Engineer to join their dynamic team, with the flexibility of hybrid working from a Leeds … and a flair for problem-solving. Essential Skills and Experience: - Proficient in managing and configuring Intune and MS Office 365. - Demonstrable experience in a 3rd line support role, dealing with complex IT queries. - Strong knowledge of IT systems, networking, and security principles. - Excellent communication skills more »

Job Title: 3rd Line Support Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: £42,412 - £44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with … collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to … covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk more »

3rd Line Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they’re currently looking for a 3rd Line Service Desk Engineer to join their expanding team. The successful 3rd … in projects, if you don’t have experience in this area, there is scope for training and development. The job role will involve: Answering 3rd line support queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing … new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rd line support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare/Hyper more »

Infrastructure Support/3rd line Engineer This is a permanent position, paying £40-50k basis depending on related experience and is an on-site role based in Dartford, Kent. Working with a well respected and growing MSP you will be providing a … mix of Project support and some BAU support where required. The focus of the role will be on client projects, which often involve migrations from on perm to cloud and infrastructure upgrades. You will need to demonstrate strong ability in Wintel environments, virtualisation and networking, which … such as Cisco is also beneficial. You will get experience supporting a broad range of technologies and work on interesting projects, with the support of the team and management to upskill. There is time allowed for certification study and they financially reward you for doing so as well more »

3rd Line IT Support Engineer - Chobham - £43,000 + Hybrid Working! Role: 3rd Line IT Support Engineer Location: Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout … for an experienced 3rd Line IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for more »

3rd Line Support Engineer Opportunity for a 3rd Line Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £28,000-£38,000 depending on experience plus benefits. Apply online or contact … in Hartlepool. Benefits: 28 days annual leave inclusive of bank holidays. Medical insurance Employee discounts Company events What will you be doing? As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver … face to face site visits. You will transfer your technical knowledge into reliable solutions for the user. Essential Skills: A track record of proving 3rd line support to a high standard. High level understanding of Networking, including switches configurations, Aruba, firewalls and security. Excellent communication more »

3rd Line IT Support (MSP) Hartlepool £35,000 to £45,000 + Internal Training + Company Benefits + Progression Are you an experienced IT Support Engineer? Are you looking for the opportunity to progress your career within an established and local … an ambitious, ever-growing company who have experience of working with education business all around Europe. On offer is a great opportunity for a 3rd Line IT Support Engineer with 3 Years + background in IT Support to work in a … knowledgeable and passionate IT specialists. With huge progression and development opportunities to develop skills on an individual needs basis. In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team and oversee the 2nd Line and more »

Are you looking for a new exciting opportunity working as a 3rd Line Support Engineer for a Managed Service Provider based in Witney, Oxfordshire? Main Duties of the Role Provide onsite, remote and telephone support Project management and implementation Keep documentation … up-to-date and accurate Manage client expectations and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange Hyper-V Networking Full driving licence more »