2 3rd Line Support Engineer Jobs in Scotland

Job Title – Senior IT Engineer/3rd Line Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly … local business! The main priority for any member of the team is to ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support … unable to fulfil. Your role: Work on and resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard more »

3rd Line Support Engineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Support Engineer to join their Support team as … grow into the new year. If you have a strong technical support background, as well as a passion for all things third line, then this is the opportunity for you. In return, you'll enjoy working for an evolving and expanding organisation, hybrid model between home … look at the finer details below: About the role: This organisation works hard to empower their customers in the digital age, and as a 3rd Line Support professional, you'll care of everything from server configuration, network support to managing backups and monitoring more »