Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLineSupportEngineer (Azure, 365) Southampton £40,000 - £50,000 3rdLineSupportEngineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdlinesupportengineer that … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdlinesupport team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking … for an impressive 3rdLineSupportengineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLineSupportEngineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLineSupportEngineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid … July Rate: £275/day (Outside IR35) Contract: 3 months initially (likely to extend) Commitment: Full-time, 5 days a week Ideal Profile: 5+ years' experience in technical support (MSP or customer-facing environment) Strong troubleshooting, escalation, and project skills Key Responsibilities: Act as the escalation point for Level 1 & 2 engineers Manage and implement technical changes from … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rdLineEngineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLineEngineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rdLineEngineer to join their team and play a key role in supporting their growing … client base. As a 3rdLineEngineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rdLine role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rdLineSupport/SupportEngineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting … internal and external clients. Duties and Responsibilities 2nd/3rdlinesupport to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and … 1st/2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver major system upgrades and project work Please note this role More ❯
to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rdLineSupportEngineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from … Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects … skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience of providing 3rdLine Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management More ❯
We aresupportingan awesome business in Glasgow looking for a 2nd & 3rdLineSupportEngineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working …/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). … execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT & Telephony supportMore ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cactus Search
We are supporting an awesome business in Glasgow looking for a 2nd & 3rdLineSupportEngineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer … Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security … execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT & Telephony supportMore ❯
IT Desktop SupportEngineer - Permanent Paddington, London - On-Site £40,000 + Pension, Health Care & Excellent Benefits Are you tech-savvy with knowledge of working and supporting Microsoft technologies, software and operating systems such as D365, O365, Active Directory, Exchange, Windows 10/11, AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune … BitLocker, and Power Platform? Are you a key problem solver with a passion for delivering exceptional IT support? Join a leading health and welfare organisation with over 200,000 clients across the UK and Europe, as they continue to grow and innovate. We're looking for an experienced IT Desktop SupportEngineer to be … offering the perfect balance of flexibility and hands-on engagement. Your Role: As the go-to IT expert in the London office, you'll provide friendly, jargon-free support to users, ensuring smooth operation of all desktop and mobile technologies. You'll also collaborate with the wider Service Desk Team to manage and resolve issues across the Microsoft More ❯