Service Transition Analyst - North West London Hybrid
- Hiring Organisation
- GMA Consulting
- Location
- North West London, London, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £75,000
Create practical support models and Service Design Packages. Ensure services are ready before go-live. Lead services smoothly into live operation. Manage transition plans, acceptance criteria, and readiness. Spot risks, manage dependencies, and keep delivery moving. Build trusted relationships across teams, suppliers, and stakeholders. Keep communication clear … best practice. Overseen the move of services from project delivery into live support. Previously worked in ITIL-based service management environments. Understand service acceptance, operational readiness, and how to design support models. Able to produce clear, useful service documentation, operational models, and value-focused metrics. Familiar with ITSM tools ...