1 to 2 of 2 Permanent Actionable Customer Insight Jobs

UK, remote 💰 Negotiable, dependent on experience At Chattermill, we use cutting-edge AI technology to give leading companies the key to improving their customer experience. We work with many of the world's most exciting companies (Uber, HelloFresh, Wise, and Amazon, to name a handful!). We … that the right person shares that belief and wants to share in the next stages towards building a category-defining company in the Customer Experience Analytics space. Our Perks ❤️ Monthly Health & Wellness budget, increasing with length of service 📚 Annual Learning and Development budget 🤸🏽‍♂️ Flexible working in a … products (e.g. fine-tuning LLMs, RAG, intent recognition, ranking, translation, summarisation, phrase extraction, and sentiment analysis) for extracting commercially beneficial and impactful insights from customer reviews, open-end surveys, chat and voice data Design and productise data science approaches and best practices for scalably extracting valuable customer more »

Salary is available for suitable candidates Role Purpose This is a great opportunity to join the Design Analytics & Measurement team. As a Senior Design Insight Analyst, you'll be responsible for embedding a data-driven approach to the design of change. Leveraging the Group’s wealth of customer … scientist who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer insights. You’ll need to show more »