Proven experience in a senior ICT support role, preferably within an educational setting. Strong technical expertise in Windows and/or Linux environments, ActiveDirectory, Office 365, networking protocols, and virtualization technologies. Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team. more »
Gateshead, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, ActiveDirectory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the … and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, ActiveDirectory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications more »