for service desk support around predominantly Microsoft technologies. Below are some of the technologies you'll be working with: - Windows 10/11 - ActiveDirectory - Microsoft 365 - Azure - Networking This is a great opportunity to join a business that is growing rapidly and has a super more »
timely manner. Liaising with specialist support teams. Following process and work instructions to resolve incidents, problems and events. Provide updates and reports on active incidents, problems and events. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service Produce management reports from …/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, ActiveDirectory And understanding of Networking, firewalls, network monitoring tools. The Job Description and duties included within it are only a summary of more »
