gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) ActiveDirectory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper-V Network experience- DNS/DHCP (beneficial more »
gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) ActiveDirectory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper-V Network experience- DNS/DHCP (beneficial more »
Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Good knowledge of MS Exchange and ActiveDirectory Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Knowledge of PowerShell scripting Understanding of TCP/ more »
