10 of 10 Active Listening Jobs in the East Midlands

their concerns are addressed effectively. Identify recurring issues or feedback themes and report them to the management team to support service improvement initiatives. Skills & Qualifications Excellent verbal communication and active listening skills. Strong organisational skills with attention to detail. Ability to manage multiple tasks and prioritise effectively. Proficient in using CRM software and basic IT tools. Positive attitude More ❯

process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯

you’ll guide the team to maximise broker engagement, usage & utilisation of the platform, delivering key messages & driving change management. With strong commercial acumen, and the ability to apply active listening skills to build in to proposition development, you’ll also be accountable for seeking out and converting new opportunities with strategic customers. You’ll also have the More ❯

you’ll guide the team to maximise broker engagement, usage & utilisation of the platform, delivering key messages & driving change management. With strong commercial acumen, and the ability to apply active listening skills to build in to proposition development, you’ll also be accountable for seeking out and converting new opportunities with strategic customers. You’ll also have the More ❯

you’ll guide the team to maximise broker engagement, usage & utilisation of the platform, delivering key messages & driving change management. With strong commercial acumen, and the ability to apply active listening skills to build in to proposition development, you’ll also be accountable for seeking out and converting new opportunities with strategic customers. You’ll also have the More ❯

you’ll guide the team to maximise broker engagement, usage & utilisation of the platform, delivering key messages & driving change management. With strong commercial acumen, and the ability to apply active listening skills to build in to proposition development, you’ll also be accountable for seeking out and converting new opportunities with strategic customers. You’ll also have the More ❯

development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something for everyone GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and More ❯

business acumen including the ability to effectively communicate. Education: Information Technology, Information Systems Management, Data Science, Business, Program or Project Management Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and More ❯

internal and external customers, strengthening MHR’s reputation for reliability and excellence. Key Skills: Payroll application Relationship building Customer Focus Legislation application Coaching and mentoring People Management Knowledge sharing Active listening Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits More ❯

of delivering, closing and developing high-potential enterprise accounts. Proven track record in building strong relationships. Ability to accurately identify and engage with multiple key stakeholders. Effective questioning and active listening. Articulate with excellent presentation skills, with ability to articulate a sales offering up to and including C-suite level. Ability to inspire trust and confidence. Ability to challenge More ❯