different styles Troubleshoot technical faults including hardware/software peripherals. Must possess excellent verbal and written communication skills. High level of interpersonal skills, including activelistening and understanding Knowledge of the business change management process Excellent influencing, motivation, and negotiation skills Creative approach to the delivery of EPR more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
services. Identify opportunities for upselling and cross-selling based on customer needs and preferences. Build and maintain strong relationships with customers by demonstrating empathy, activelistening, problem solving skills and understanding when dealing with customers. Be confident in presenting solutions to ensure customer satisfaction. Meet and exceed customer more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Vibe Recruit Limited
Key Performance Indicators Customer Contact Agent Essential Skills & Experience Essential: Minimum 18 months experience working in a call centre/customer contact centre environment. Activelistening and ability to summarise conversation to customer Good work ethic with the ability to work within defined timescales Proficient in Microsoft Office more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
Wizardry: From inception to decommissioning, you know how to manage product lifecycles effectively. Communication Ninja: Whether its customers or colleagues, your communication skills shine. Activelistening is your superpower.Team Player: Collaboration fuels your success. You thrive in cross-functional teams. Product Evangelist: You can eulogize our products and … a maximum of five days Annual pay review Holiday Buy Scheme All-company bonus scheme Death in service cover Employee assistance programme Company pension Active social calendar Strong focus on developing our people About The Company Intercity Technology provides reliable and secure technologies in communications, cloud and managed services more »