Service Desk Analyst
Sheffield, England, United Kingdom
Kinetech
laptops and peripherals as required.You will deal with a wide range of support calls including password resets, Office 365, Microsoft Windows 10, MAC OS, Adobe Creative Cloud, resolving where possible and escalating to the relevant team if necessary.About you:Fantastic telephone manner and customer oriented. Able to show you … experience and experience within a ITIL environment also desirable.Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will be very useful but not essential.This role will mean you work closely with 2nd and 3rd line teams, providing more »
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