Customer Experience Specialist
Audenshaw, England, United Kingdom
Brother International Europe Ltd
A limited amount of Travel time throughout Europe. Requirements Essential Proven Management Level experience within the Contact Centres/managing external Contact Centres Excellent analytical skills Proven experience managing and implementing process improvements Proficient in Microsoft Office products with strong excel Excel skills Proven ability to present … information and effectively facilitate to small/large groups Excellent Customer Focus, Customer Service and Verbal Communication skills Strong experience in Chat BOT/Chat GPT development, implementation and improvements Desirable A degree level educated or other relevant qualifications or experience Knowledge of a European language Experience of working more »
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