2 Permanent Analytical Skills Jobs in Halesowen

presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the managed IT services industry * Proven account … and relationship management experience * Excellent communication, presentation and interpersonal skills * Strong problem-solving and analytical skills as well as strong negotiation skills * Ability to articulate complex technical concepts to non-technical audiences * Knowledge of IT infrastructure, software solutions, networking and cloud technologies * Knowledge of customer service more »

presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the managed IT services industry * Proven account … and relationship management experience * Excellent communication, presentation and interpersonal skills * Strong problem-solving and analytical skills as well as strong negotiation skills * Ability to articulate complex technical concepts to non-technical audiences * Knowledge of IT infrastructure, software solutions, networking and cloud technologies * Knowledge of customer service more »