and utilisation of information systems for the Trust directorates customers/clients. The post holder will be responsible for ensuring a systematic, disciplined and analytical approach to problem solving and ensuring agreed procedures and standards are met. Main duties of the job To provide a call logging and 1st … are recorded correctly and monitored for progress, escalating any potential problems of a serious or sensitive nature to the appropriate manager. Communication and Relationship Skills Work closely with the other areas of Digital Portfolio to support end user issues and problem resolution. To ensure effective communication between the ICT … This includes supporting and training colleagues. Show empathy and understanding when dealing with IT shy users whilst providing guidance in line with users abilities. Analytical and Judgemental Skills Using departmental guidelines and protocols, actively troubleshoot and/or document to identify, assess, record, resolve and/or escalate more »
performance and utilisation of information systems for the Trust directorates customers/clients.The post holder will be responsible for ensuring a systematic, disciplined and analytical approach to problem solving and ensuring agreed procedures and standards are met. Main duties of the job To provide a call logging and 1st more »
Accountable Kettering General Hospital is a defence positive trust, supporting veterans, reservists, spouses and their partners, and cadet armed forces volunteers, utilising their unique skills and experiences within the hospital workforce. We provide exceptional support to our employees who serve as reservists, ensuring they can balance their civilian and … Asset Owner). Experience of supporting the completion of Data Protection Impact Assessments and identifying information risks. Desirable Experience of working in the NHS. Analytical and judgement skills for problem solving. Skills Essential Excellent written and verbal communication skills. Developed attention to detail and accuracy. Excellent IT … skills, including experience of Microsoft Word, Excel, PowerPoint, Outlook and Visio. Organisational skills and the ability to work methodically and prioritise. Desirable Ability to interpret and judge conflicting views. Advanced Excel skills, including data presentation. Key Competencies/Personal Qualities and Attributes Essential Self-motivated and tenacious more »
and Procedures Experience of working with the DSP Toolkit in an acute NHS setting. Experience in working with Patient Administration Systems, e.g. CAMIS, Careflow Analytical and judgement skills for problem solving. Experience developing and delivering communication campaigns. Experience of writing and presenting complex reports and presentations. Previous experience … of the Information Sharing Gateway Desirable Working knowledge of Freedom of Information Act 2000 and Records Management. Experience of working in the NHS Skills Essential Excellent written and verbal communication skills. Able to maintain confidentiality at all times. Developed attention to detail and accuracy Excellent IT skills, including … experience of Microsoft Word, Excel, PowerPoint, Outlook and Visio Organisational skills and the ability to work methodically and prioritise. Ability to deliver clear and effective training to staff at all levels and of all abilities Ability to cope under pressure and meet strict deadlines e.g. FOI responses, Incident response more »
organised individual with a keen eye for detail and the ability to prioritise workload and deliver to deadlines. You must be able to demonstrate analytical thinking and have the ability to work through problems to a resolution, with experience in communicating effectively with different stakeholders. Working hours are Monday … support for clinical systems Leadership of complex digital/IT testing plans while also developing and maintaining high standards of quality Advanced systems development skills and technical knowledge across a broad range of clinical systems and software Knowledge of digital healthcare standards and NHS datasets and their relationship to … risk management policies and processes Experience of developing and executing testing plans Desirable Change management experience. Excellent understanding of NHS IT systems and services Skills Essential Effective verbal and written communication and presentation skills suitable for a range of audiences Able to clearly manage priorities for self and more »
Role : 2nd Line Support 🗺️ Location : Northampton 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows 10 & 11, Windows Server My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for … escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to communicate effectively with both technical and non-technical audiences Someone with a "can - do" attitude will be more »
