Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Net-Worx (2001) Limited
a fantastic opportunity to join a friendly and welcoming team in the role of Repairs Service Co-Ordinator. This is a fast-paced and analytical role where no two days are the same. As a Repairs Service Co-Ordinator, you will provide high standards of customer service to a … or managing conflict effectively. High standard of written and oral communication and the ability to interact with a wide range of customers. Strong administrative skills; accuracy and speed with high standard of attention to detail. Ability to deal with a high volume of calls and tasks. Maths and English more »
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Gerrard White
FCA/PRA Operational Resilience regulations Strong experience in tool development using O365 High quality output of templates, processes, procedures Quality data analysis/analyticalskills Comfortable managing multiple workstreams and with a certain amount of ambiguity in requirements Advantageous: Previous experience of delivering against FCA/PRA more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major … improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new … skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services Limited (MISL) is one more »
PE3, Longthorpe, Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Zellis
production, completion and delivery of accurate and timely insights, MI and KPI packs, as well as complaints/escalations root cause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership … of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information to a wide audience at all levels. Capable of working under pressure and to measurable KPIs. Personal flexibility, a hands more »