face to face, remote access and phone, supporting the MTW IT estate and employees. Configuration, deployment and maintenance of desktop PCs, laptops and tablets (iOS and Android). Configuration, support and maintenance of mobile and audio-visual technology. Updating of incident and request tickets within the Service Management tool. more »
manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, AppleIOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical knowledge of AD for user and computer more »
manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, AppleIOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical knowledge of AD for user and computer more »
performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following: PowerShell/automation scripting, AppleiOS/Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation Technical knowledge of more »
