1 to 1 of 1 Apprenticeship Applications Support Jobs in England

skills required in this role. What youll do: Triage all application engagement requests allocating these to the appropriate product teams for resolution Resolve application support tickets for assigned application service, escalating complex issues. Capture end user requirements and work with product owners to recommend technical solutions. Provide excellent … Lifecyle activities including design, testing and implantation tasks. Monitor and analyse system performance and capacity and provide recommendations for improving theapplication service. Maintain application support policies and procedures to ensure adherence to ITIL standards Support user adoption in the delivery of product knowledge and training sessions … Starting salary of £18,000 which will increase throughout the duration of the programme The qualification you gain will be a Level 4 Application Support Lead Our chosen training provider will support you in obtaining your qualification You will work in an Agile model from both more »