51 to 52 of 52 Applications Support Engineer Jobs

Overview As a key member of our Global Support Services team, you'll be the technical expert for our critical eDiscovery systems. This includes both industry-leading applications and our unique internal solutions that position Consilio as a leader in the field. This role isn't just about fixing things; it's about being a sharp troubleshooter … effectively use observability tools to keep things running smoothly. You'll have the chance to work both independently and collaboratively with a global team, always striving to ensure our applications are stable, performant, and continuously improving. Responsibilities Troubleshoot and resolve complex application issues across various layers,from web and application servers, to databases and containerized environments like Docker and … levaraging observability platforms like Grafana and Kibana. Test and interact with API endpoints, documenting and validating their functionality using tools like Swagger/OpenAPI and Postman. Respond to support tickets promptly within defined SLAs, providing clear, timely updates and effective solutions to keep our users happy. Collaborate closely with cross functional teams, including Data Operations, Project Management, DBA More ❯

Benefits pack - includes private healthcare, pension contribution etc - 1st class skill - up ops - Excellent career progression opportunities What do I need? - 2 years' (minimum) in application/software support role with strong trouble shooting skills - Skills with SQL - Databases, queries etc - Knowledge of accountancy and financials is highly desirable - Experience supporting SAGE, SAP or Xero accounting software a More ❯