ways of working and transitioning into a product-led organisation at scale.Together we are building a better BA (British Airways).Job DescriptionAs an ApplicationSupportManager, you will be working with our Product teams in one or more of our domains within the BA Digital Delivery … Team to bring agile change to life and apply SAFe as an overarching umbrella.Purpose of the role The ApplicationSupportManager holds a pivotal role within our organisation, ensuring seamless planning, implementation, and production support. You are entrusted with the accountability of coordinating closely with end … user clients to foster robust relationships, and diligently responding to both critical and routine applicationsupport requests. Your role is instrumental in liaising with software vendors and consultants, ensuring that development and support processes are well-coordinated and align with the organisation’s standards and objectives. more »
City Of London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
ApplicationSupportManager An established Lloyd's Market insurer are looking to hire an ApplicationSupportManager that can oversee the ApplicationSupport team that support a wide range of insurance based products that are either from third … party vendors or have been built in-house. As the ApplicationSupportManager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the … in it for you? Great benefits. Clear pathway within the business. Hybrid working in the centre of London. If you are an experienced ApplicationSupportManager with London Markets experience then I highly recommend contacting me: Email: metin@pioneer-search.com Telephone: 02038286956 #LondonMarkets #Lloyds #SpecialtyInsurance #ApplicationSupportManager more »
Bramwith Consultinghttps://www.bramwithconsulting.com/Energy Trading ApplicationSupportManager - 75k basic + 20-30% bonus Leading Gas & Power Trading House, focused on renewable energy generation and award-winning CSR, seeks an Energy Trading ApplicationSupportManager to take full accountability … includes a strong flexi-working policy and 3 days working from home (2 days in their Central London office) as standard.The Energy Trading ApplicationSupportManager will report into the Head of Energy Trading IT in a hands-on functional leadership role, providing a range of … first, second- and third-line support services to the Front, Middle and Back Office. Key to the role, the Energy Trading ApplicationSupportManager must be able to balance stakeholder management alongside team leadership and line management.The application portfolio includes applications used in more »
Greater London, England, United Kingdom Hybrid / WFH Options
Primis
Job Title: ApplicationSupportManager Location: London (Hybrid) - All employees must be eligible to work in the UK without sponsorship Salary: £45,000 - £55,000 The Role: Overseeing all aspects of the ApplicationSupport Team Working closely with the Product Management Team Coaching and … developing the ApplicationSupport Analysts Building strong Stakeholder relationships with end users Provide others with constructive, unambiguous feedback to improve performance ApplicationSupportManager Requirements: Excellent understanding of ITIL service management processes Proven ability to manage a high workload and multiple priorities whilst meeting … problem solving Experience with Salesforce Commerce Cloud (SFCC), Dynamic 365, File Manager Pro, Galaxy Ticketing, Microsoft BC or any equivalent applications. ApplicationSupportManager Desirable's: Project Management experience ISTQB qualification Previously worked for a big organisation ITIL | Azure | SFCC | Dynamic 365 | Galaxy Ticketing more »
the best experience, both through direct assistance and pointing them in the direction of the growing self-service capabilities of the Platform.The Business SupportManager has responsibility for managing the day to day running of a group of Platform Support Analysts, ensuring they deliver … an exceptional support service to all our clients.The role will normally be based in our office in Bishopsgate, London, although at present the team is also working from home. Part-time working remotely can be accommodated. The Support Desk operates on a rota system between 8am … consider both full-time and part-time applicants.Main DutiesManaging day to day running of helpdeskProviding an escalation-point for clientsContinuous improvement of the support processEnsuring Platform service and incident SLAs are metAssisting the Platform SupportManager with recruitment/Resource planningProvide Structured objectives/ more »
ApplicationSupport Lead/Manager (Buyside Portfolio Management) London to £130k Do you have expertise with ApplicationSupport within a buyside environment (Hedge Fund/Investment or Asset Manager) combined with strong leadership skills? You could be progressing your career at a … global, hugely profitable, Investment Management firm. As an ApplicationSupportManager you will remain hands-on and head up a small, highly talented team of Application System Analysts (approximately 4) providing technical support to Portfolio Managers, Portfolio Analysts, Researchers and Business Managers on complex … research/valuation, analysis and portfolio construction You are degree educated in a technical discipline What's in it for you: As an ApplicationSupport Lead/Manager you can expect to earn a competitive package: Salary to £130k, negotiable Significant bonus Pension (15% employer contribution more »
global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an ApplicationSupportManager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring … seamless application enhancements and upgrades. The ideal candidate, our ApplicationSupport Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate … this exciting role! InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please more »
GRC software platform, aCCelerate, which is used by financial institutions globally. Role Description This is a full-time hybrid role for an ApplicationSupport professional at RiskLogix. The ApplicationSupport role involves providing technical support, troubleshooting issues, and analyzing data for the aCCelerate GRC … software platform. This role is based in the London area, with flexibility for some remote work. Qualifications Experience in ApplicationSupport and Technical Support Strong analytical skills Ability to troubleshoot support tickets and allocate to the correct team Excellent communication skills Detail-oriented and more »
by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewSMBF Services Production management are recruiting an experienced Global ApplicationSupport Senior Group Manager for our Trade and Working Capital Solutions (TWCS) business area.Our production teams are an integral part of the Services … youHighly experienced in varied Production Management disciplines with a track record of continual improvementExcellent interpersonal & communication skills with ability to influence and garner support with senior stakeholders and partners.Demonstrable commitment to quality and attention to detail.Critical thinking and problem-solving skills.Highly effective navigating complex organisations.Strong financial planning and … Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources ------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:ApplicationsSupport------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their more »