support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management, incident management, service management, problem management and change management. Actively participate in continued development as agreed with the training provider and … English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the Employer Royal Bank of Canada RBC BlueBay AssetManagement represents RBC Global AssetManagement, the assetmanagement division of Royal Bank of Canada outside North America. RBC more »
becomes a permanent member of staff. Duties are based on the co-ordination and processing of requests for accession to the Trust's information asset register by supporting proposers by providing assistance with logging information and assessing risk (by identifying data flows and working with others). Other duties … of contact for information governance enquiries, some of which will be of a confidential nature, referring enquirers onward where appropriate. Assist the Trusts Information Asset Owners and Information Asset Administrators in their role by providing access to training and systems. Supporting maintenance of data flow mapping Assist with … ensuring policies, procedures and learning materials are updated and maintained. Ordering and receiving stock for the IG department. Provide support for the Trusts Information assetmanagement platform and keep entries regularly updated. Maintain and log Information Governance and Caldicott enquiries and keep the teams knowledge management database more »
Oakwood Court, Little Oak Drive, Annesley, Nottingham, England
FORTEM SOLUTIONS LIMITED
Looking for an IT Apprentice to join our Service Delivery Team. The initial focus will be IT procurement, asset configuration and asset management. Long term upskilling to enable you to provide 1st line IT support. Role Taking ownership of IT hardware requests, ensuring regular, yet appropriate updates are … resolution. Procurement of IT hardware. Enrolling and configuring mobile devices. Enrolling and configuring tablet devices. Enrolling and configuring laptops. Shipping of IT equipment. IT asset management. Adhering to policies and procedures. Working closely with other teams IT teams. Liaising with IT hardware suppliers. Assist with Active Directory management in terms of Users, Computers and Security Groups. Assist with Exchange management in terms of Mailboxes & Distribution Lists. Activating and re-allocating sim cards using the online portal. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and more »
SUITE 443, BROADSTONE MILL, BROADSTONE HOUSE BROADSTONE ROAD, STOCKPORT, England
COMPUTEAM LTD
computing equipment Assist in system upgrades and system maintenance Liaise with third-party suppliers such as Internet Service Providers and vendors Support with technology assetmanagement Social media and website updates Supporting staff to implement new technologies in the workplace Working with a range of technology hardware -Android … Windows, Mac Supporting software development and implementation Supporting the use of database systems and Content Management Software Use of a ticketing system for task allocation/monitoring Training ICT Level 3 Apprenticeship Standard qualification: Your training takes place at work and NowSkills also provides live online, on-demand online more »
areas below as part of the apprenticeship scheme that is outlined within the job description: Data Protection (i.e.Data Sharing/Processing Agreements and Information AssetManagement) Data Requests (i.e. Subject Access Requests and Freedom of Information Requests) Data Breaches (i.e. Data incidents breaches of the Confidentiality, Integrity and … to participate in any relevant training to develop skills required to carry out duties Evidence of continuing professional development in relevant area (s) - Records Management , Data Retention, Data Protection, Handling Information Desirable Experience of working with the Data Security & Protection Toolkit Knowledge of project methodology Data Protection Act Qualification … and external to the organisation Desirable Experience in collaboration to deliver objectives Self- motivated and able to encourage others at all levels including senior management Analytical and Judgement skills Essential Competent IT skills in order to collect and interpret data, present reports and compile simple presentations Ability to work more »
Work with the Local Network Manager and other relevant IT staff to ensure that all IT related documentation is kept up to date e.g. assetmanagement/inventory systems and IT documentation Support the learning of our students by effective use of IT; this could include setting up more »
Riverside East, 2 Millsands, Sheffield, South Yorkshire, England Hybrid / WFH Options
IRWIN MITCHELL LLP
roles within IT or Data teams, providing an insight into business requirements, and opening up into roles such as Data Analyst, Service Delivery, Problem Management or Business Analyst. Benefits: 25 days holiday with the opportunity to buy additional leave Two volunteering days a year to give back to the … difference. As well as offering a full-range of legal services to individuals and businesses, we also support people with their finances, wealth and asset management. We focus on what really matters, our clients, colleagues and communities. We work with our clients and take the time to understand what more »
outstanding support and customer service to all B&FC stakeholders. Role Principal Duties: Triaging incoming incidents, requests, changes and problems in the IT service management system, ensuring that information held is accurately updated, maintained and actioned appropriately Troubleshooting incidents through to resolution; escalating where necessary Providing IT support to … employees and students in a first and second-line capacity Resolving IT incidents Conducting standard IT changes Conducting proactive and reactive maintenance, including assetmanagement audits To ensure that IT security implications are fully prioritised, whether arising via BAU, incidents, service requests, or planned changes Assisting with IT more »
Lydiard Fields, Great Western Way, Swindon, England
NODEONE LIMITED
service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents … focus is the provision of IT services, delivered through many of the leading Systems and Network Integrators across Europe. NodeOne is led by a management team with proven track records in the IT service arena and has experience of building services fit for today and tomorrow. At NodeOne we more »