2 Apprenticeship Asset Management Jobs in the North West

outstanding support and customer service to all B&FC stakeholders. Role Principal Duties: Triaging incoming incidents, requests, changes and problems in the IT service management system, ensuring that information held is accurately updated, maintained and actioned appropriately Troubleshooting incidents through to resolution; escalating where necessary Providing IT support to … employees and students in a first and second-line capacity Resolving IT incidents Conducting standard IT changes Conducting proactive and reactive maintenance, including asset management audits To ensure that IT security implications are fully prioritised, whether arising via BAU, incidents, service requests, or planned changes Assisting with IT more »

computing equipment · Assist in system upgrades and system maintenance · Liaise with third party suppliers such as Internet Service Providers and vendors · Support with technology asset management · Social media and website updates · Supporting staff to implement new technologies in the workplace · Working with a range of technology hardware -Android … Windows, Mac · Supporting software development and implementation · Supporting the use of database systems and Content Management Software · Use of a ticketing system for task allocation/monitoring Training ICT Level 3 Apprenticeship Standard qualification: Your training takes place at work and NowSkills also provides live online, on-demand online more »