outstanding support and customer service to all B&FC stakeholders. Role Principal Duties: Triaging incoming incidents, requests, changes and problems in the IT service management system, ensuring that information held is accurately updated, maintained and actioned appropriately Troubleshooting incidents through to resolution; escalating where necessary Providing IT support to … employees and students in a first and second-line capacity Resolving IT incidents Conducting standard IT changes Conducting proactive and reactive maintenance, including assetmanagement audits To ensure that IT security implications are fully prioritised, whether arising via BAU, incidents, service requests, or planned changes Assisting with IT more »
SUITE 443, BROADSTONE MILL, BROADSTONE HOUSE BROADSTONE ROAD, STOCKPORT, England
COMPUTEAM LTD
computing equipment Assist in system upgrades and system maintenance Liaise with third-party suppliers such as Internet Service Providers and vendors Support with technology assetmanagement Social media and website updates Supporting staff to implement new technologies in the workplace Working with a range of technology hardware -Android … Windows, Mac Supporting software development and implementation Supporting the use of database systems and Content Management Software Use of a ticketing system for task allocation/monitoring Training ICT Level 3 Apprenticeship Standard qualification: Your training takes place at work and NowSkills also provides live online, on-demand online more »
Riverside East, 2 Millsands, Sheffield, South Yorkshire, England Hybrid / WFH Options
IRWIN MITCHELL LLP
roles within IT or Data teams, providing an insight into business requirements, and opening up into roles such as Data Analyst, Service Delivery, Problem Management or Business Analyst. Benefits: 25 days holiday with the opportunity to buy additional leave Two volunteering days a year to give back to the … difference. As well as offering a full-range of legal services to individuals and businesses, we also support people with their finances, wealth and asset management. We focus on what really matters, our clients, colleagues and communities. We work with our clients and take the time to understand what more »