Manager, ITAM Program Transformation & Operations
- Hiring Organisation
- Anglepoint
- Location
- Edinburgh, UK
- Employment Type
- Full-time
Manage day-to-day delivery of project delivery UK, APAC, and EMEA clients, ensuring quality, scope, and satisfaction. Lead delivery planning, tracking, and risk management across multiple engagements. Monitor utilisation, client satisfaction, and delivery performance against agreed KPIs. Coach and support delivery consultants, promoting accountability and collaboration. Drive standardisation … process improvement across regional ITAM delivery operations. Implement controls and reporting mechanisms aligned to global project management and delivery governance frameworks. Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives. Work with team leaders and service product owners to refine how we deliver ITAM ...