SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Andy File Associates
incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to more »
to communicate effectively at a technical and non-technical levelTroubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes.Use Autotask to log, monitor and pick up tickets. Manage ticket queues to ensure SLA’s are met.Proactively check monitoring alerts, diagnose faults, and raise awareness more »
effectively at a technical and non-technical level Troubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes. Use Autotask to log, monitor and pick up tickets. Manage ticket queues to ensure SLA’s are met. Proactively check monitoring alerts, diagnose faults, and raise more »
Eccles, Greater Manchester, England Hybrid / WFH Options
BluetownOnline Ltd
of IT principles Knowledge of Windows OOB would be beneficial Knowledge of BIOS would be beneficial Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and more »
and MS Excellent telephone manner and good interpersonal skills Previous Service Desk Experience Exemplary Communication Skills Desired Experience using an ITSM Platform – Service-Now, AutoTask etc The Company This is CAE – Our goal is to be recognised as the most trusted and valued IT infrastructure solutions provider, and be more »
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
+ Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience/ more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
+ Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience/ more »
+ Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience/ more »
Rowhedge, England, United Kingdom Hybrid / WFH Options
GS Solutions
experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system or similar. Knowledge of ITSM and RMM tools. Leading and Motivating Teams. Completing 121’s and appraisals Develop and continuously improve ITIL more »
Colchester, England, United Kingdom Hybrid / WFH Options
GS Solutions
experience as a Service Desk Manager or similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system or similar. Knowledge of ITSM and RMM tools. Leading and Motivating Teams. Completing 121’s and appraisals Develop and continuously improve ITIL more »
