workflows. Problem-Solving: Sharp analytical and problem-solving abilities. Communication: Top-notch verbal and written communication skills. Preferred Qualifications: Experience with cloud platforms (AWS, Azure, Google Cloud). Knowledge of other front-end frameworks or libraries (React, Vue.js). Understanding of containerization technologies (Docker). more »
willingness to complete this is required Knowledge & Experience: Demonstrable first level support knowledge in the following key areas: Microsoft Server based Operating Systems and Azure Active Directory Microsoft Messaging Services (Exchange) Microsoft cloud technology stack Networks (WAN/LAN/Wireless) Mobile Device Management Security and Anti-Virus Skills more »
service desk team, ensuring rapid and effective resolution of IT-related issues. Deliver hands-on technical support related to Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment … IT service desk or another IT related team. Comprehensive understanding and experience with ITIL v4 best practices. Proficiency in Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Solid background in IT asset management best practices. Experience with Fresh Service or equivalent ticketing system. Demonstrable ability in all areas of more »