1 of 1 Permanent Azure Sentinel Jobs in Berkshire

to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. To provide 3 rd line support managing cloud infrastructure in Azure across design, implements and manages cloud solutions that span both on-premise and Azure environments, ensuring seamless integration and efficient resource utilization, often using tools like Azure … filled by someone with proven 3rd-line support experience and hands-on experience of the Microsoft Hybrid Infrastructure, acting as an escalation point for incidents relating to their Azure cloud services and on-premises Support. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be … continually engaged and collaborating with our clients. KEY RESPONSIBILITIES: Take full responsibility for requests from Bytes clients or resellers regarding their On-Premises or Azure environments impacting Microsoft services, ensuring end-to-end management until resolution. Deliver timely and precise updates to customers or resellers, ensuring they remain informed and engaged throughout the ticket lifecycle through consistent communication More ❯