industry recognized network qualification (Cisco CCNA/Comp Network+) '€¢Good documentation skills, specifically with regards to internal and customer processes. '€¢Knowledge or experience using BMC Remedy or another ITSM tool. '€¢Ability to obtain Enhanced CRB, BPSS and SC clearance is required About Capita Technology and Software Solutions (TSS) Capita more »
Proficiency in tools used for data analysis, MS Excel, MS Access, SQL.'€¢Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds, BMC Remedy, ServiceNow.'€¢Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.'€¢Detail-oriented with strong organisational skills.'€¢Ability more »
in a ITIL process role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMC Remedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. more »
projects including the planning, installation, customization and migration of new z/OS releases. experience of a wide range of ISV software from Broadcom, BMC and other vendors. in System/z hardware configuration – HCD/IOCP and experience of System/z HMC. of Mainframe Storage management products more »
new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a more »
