for driving businessprocess digitalization and improvements along our Underwriting Customer Journey on a Salesforce platform. Applying scaled agile methodologies, design thinking principles, and BPMN (BusinessProcess Model and Notation) techniques to maximize business value contribution. Your expertise in UX (User Experience) and CX (Customer Experience) will play a crucial … UX) and customer experience (CX) through user-centric design, intuitive interfaces, and seamless interactions with the P&C insurance workbench. • Create and maintain comprehensive BPMN models to document and communicate complex business processes, ensuring a clear understanding among stakeholders. • Collaborate with business stakeholders and supporting functions to implement changes, ensuring … governed industries, with a focus on PaaS (e.g. Salesforce) implementation and optimization. • Knowledge of scaled agile methodologies, SAFe certification is desirable. • Proficiency in using BPMN for process modelling and analysis. • Extensive experience in UX and CX design, with a track record of delivering user-friendly solutions. • Excellent communication and interpersonal more »
of tools such as Visio or other businessprocess modelling tools. Experience of using industry standard methods, techniques and business change tools for example BPMN, UML/Use Cases, SWOT analysis, Five Why’s, Lean Six Sigma principles and methodology and wireframes. Ability to solve problems creatively and effectively and more »
is preferred. A technical background in CRM platforms (Braze, Marketo, Adobe, Dynamics, Salesforce etc.) is preferred. Knowledge of different modeling languages (such as UML, BPMN, ArchiMate, Essentials Project, and Lucidchart) is preferred. CRM Technical Architect more »
Employment Type: Permanent
Salary: £90000 - £95000/annum 20% bonus + excellent corporate bene
is preferred. A technical background in CRM platforms (Braze, Marketo, Adobe, Dynamics, Salesforce etc.) is preferred. Knowledge of different modeling languages (such as UML, BPMN, ArchiMate, Essentials Project, and Lucidchart) is preferred. CRM Technical Architect more »
commercial experience as a Business Analyst/BA within a Fund/Asset Management environment You have an understanding of BusinessProcess Modelling Notation (BPMN), UML, Data Modelling and SQL Server You have a good understanding of the full software development lifecycle in an Agile environment, ideally with BDD experience more »
a team. • Requirements analysis, use case design, user story creation. • Businessprocess modelling and analysis (e. g. Value stream mapping, value chain, UML, EPC, BPMN, SWOT, 5 whys). • Process improvement methods (e.g. Lean Six Sigma). • Experience with agile workflow tools (e.g. VersionOne). • Excellent verbal and written communication more »
facilitation. Skill in converting analysis into actionable implementations. Mastery in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques like BPMN and UML. Strong organisational skills with a proactive mind-set. Experience & qualifications: Required: 5+ years in Financial Services/Banking, with exposure to front-office more »
Requirements Engineering; Certified Business Analysis Professional (CBAP) Ability to elicit and capture requirements, including chairing requirements workshops Experience capturing workflows, both written and in BPMN/UML format Experience in capturing, analysing and resolving data issues and translating these to IT changes for development Deerfoot IT Resources Ltd is one more »