1 to 25 of 3,202 Business Analyst - SaaS Jobs

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate … closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate … closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate … closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate … closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate … closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive More ❯

Business Analyst Job Type: Day rate/Contract Location: Crawley, West Sussex Salary: Competitive dependent on experience Are you a proactive and detail-oriented Business Analyst looking to join a team to support with business growth? This role is crucial in driving business improvements and supporting strategic decision … making. The successful candidate will collaborate with stakeholders across departments to gather requirements, analyse data and deliver insights that enhance operational efficiency and promote business growth. Day-to-day responsibilities of the role: Collaborate with stakeholders to understand business needs, processes and objectives. Gather, document and analyse both functional and non-functional requirements. Translate business … through change management. Identify opportunities for process improvement and recommend solutions. Facilitate workshops, meetings, and presentations with stakeholders. Ensure documentation is accurate, up-to-date and aligned with business goals. Required Skills & Qualifications: Proven experience as a Business Analyst or in a similar analytical role. Strong understanding of business processes and systems. More ❯

Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and More ❯

Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and More ❯

leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will … act as a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and … directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with More ❯

leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will … act as a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and … directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with More ❯

leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will … act as a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and … directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with More ❯

leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will … act as a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and … directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with More ❯

leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will … act as a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and … directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with More ❯

Business Analyst required to join a boutique, highly respected professional services firm in Edinburgh. With a stellar reputation built on long term client partnerships, this business is at a pivotal moment in its technology evolution. Having recently rolled out a brand new core system, they're eager to push the boundaries, uncovering hidden features … identify and implement real world AI use cases, offering you the chance to be at the forefront of intelligent automation and digital transformation. The Role As the sole Business Analyst, you will be the driving force behind business analysis and change management initiatives. You'll need to hit the ground running with proven end … recommendations, and champion technology and process optimisation across the business. Excellent communication is essential, you will build strong relationships with stakeholders, gain buy in, and bring the entire business along on the journey of change and innovation. This role blends business analysis with project management responsibilities, requiring someone adaptable and organised enough to manage multiple concurrent More ❯

Business Analyst required to join a boutique, highly respected professional services firm in Edinburgh. With a stellar reputation built on long term client partnerships, this business is at a pivotal moment in its technology evolution. Having recently rolled out a brand new core system, they're eager to push the boundaries, uncovering hidden features … identify and implement real world AI use cases, offering you the chance to be at the forefront of intelligent automation and digital transformation. The Role As the sole Business Analyst, you will be the driving force behind business analysis and change management initiatives. You'll need to hit the ground running with proven end … recommendations, and champion technology and process optimisation across the business. Excellent communication is essential, you will build strong relationships with stakeholders, gain buy in, and bring the entire business along on the journey of change and innovation. This role blends business analysis with project management responsibilities, requiring someone adaptable and organised enough to manage multiple concurrent More ❯

Robert Half is recruiting for a Business Analyst from a real estate Background. **This Role is outside IR35** ROLE: Business Analyst LENGTH: 6 Months LOCATION: Hybrid - London PAY: depending on experience About the Role We’re looking for an experienced Business Analyst to join our Technology team. You … ll play a key role in supporting the delivery of our Technology Roadmap working on projects from discovery through to deployment. This role involves analysing business processes, gathering requirements, and helping to design solutions that meet business needs while supporting our strategic goals. Key Responsibilities What You’ll Do Work with stakeholders to map and analyse … current business processes, identifying areas for improvement and future needs. Gather, document, and prioritise business and technical requirements, producing clear use cases and user stories. Partner with the Development Team to shape practical, effective solutions that align with business objectives. Create and run test plans to validate solutions, ensuring they meet functional requirements. Support More ❯

Robert Half is recruiting for a Business Analyst from a real estate Background. **This Role is outside IR35** ROLE: Business Analyst LENGTH: 6 Months LOCATION: Hybrid - London PAY: depending on experience About the Role We’re looking for an experienced Business Analyst to join our Technology team. You … ll play a key role in supporting the delivery of our Technology Roadmap working on projects from discovery through to deployment. This role involves analysing business processes, gathering requirements, and helping to design solutions that meet business needs while supporting our strategic goals. Key Responsibilities What You’ll Do Work with stakeholders to map and analyse … current business processes, identifying areas for improvement and future needs. Gather, document, and prioritise business and technical requirements, producing clear use cases and user stories. Partner with the Development Team to shape practical, effective solutions that align with business objectives. Create and run test plans to validate solutions, ensuring they meet functional requirements. Support More ❯

Robert Half is recruiting for a Business Analyst from a real estate Background. **This Role is outside IR35** ROLE: Business Analyst LENGTH: 6 Months LOCATION: Hybrid - London PAY: depending on experience About the Role We’re looking for an experienced Business Analyst to join our Technology team. You … ll play a key role in supporting the delivery of our Technology Roadmap working on projects from discovery through to deployment. This role involves analysing business processes, gathering requirements, and helping to design solutions that meet business needs while supporting our strategic goals. Key Responsibilities What You’ll Do Work with stakeholders to map and analyse … current business processes, identifying areas for improvement and future needs. Gather, document, and prioritise business and technical requirements, producing clear use cases and user stories. Partner with the Development Team to shape practical, effective solutions that align with business objectives. Create and run test plans to validate solutions, ensuring they meet functional requirements. Support More ❯

Senior Business Analyst (BI & Reporting) Contract Inside IR35 Location - Manchester Hybrid - 1 Day per Week Rate - £400-500 per Day DoELength 3 Months Start - 8th September We are looking for a Senior Business Analyst to help our client, a household name in the UK, on a contract basis. This role is focussed … are met following a system migration. You will be responsible for: Identifying users within the organisation currently using the legacy data Organising and running user workshops Understanding current business use for data and reporting Creating user stories Understanding future business use - To-Be Documenting business use for delivery of project The successful candidate will … Be a reliable, proactive self-starter Be naturally curious, keen to understand _why_ things are done Have previous experience working on Reporting and Business Intelligence Demonstrable experience delivering to deadlines InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless More ❯

Our client, a leading business in the Financial Services industry is seeking a Senior Business Analyst to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a Senior Business Analyst to their team, where you will have the … the system roadmap, ensuring timely updates and improvements Responsible for all projects, ensuring they are aligned with the company goals and strategies Manage and mentor a team of Business and Test Analysts, confident being the goto for any questions or queries Transform user stories into actionable technical design documents Creation of document such as project roadmaps, project plans … documents such as project roadmaps, technical design documents and specifications Understanding or experience in Waterfall/Agile/Kanban methodologies This is a fantastic opportunity for a Senior Business Analyst to join a thriving business at an exciting time of growth. You will be joining a knowledgeable team whilst given the opportunity to lead More ❯

Exciting Opportunity: Business Analyst in Sheffield/Birmingham with Coforge Business Analyst Work location - Sheffield or Birmingham We are looking for a proactive and analytical Business Analyst with expertise in infrastructure governance and technology change management. The ideal candidate will support strategic initiatives across SDLC, production stability, evergreening … operational resilience, and emerging technologies like AI, ensuring alignment with governance frameworks and business goals. Key Responsibilities: SDLC/Technology Change : Collaborate with engineering and project teams to document and manage infrastructure-related changes across the SDLC. Ensure governance compliance during technology upgrades, migrations, and decommissioning activities. Support change advisory boards (CAB) and risk assessments for infrastructure changes. … security teams to define governance around tertiary vault usage. Ensure data retention, access control, and compliance policies are documented and enforced. Required Experience: 5+ years of experience in business analysis, with a focus on infrastructure governance and technology change. Strong understanding of IT infrastructure, SDLC, and operational resilience frameworks. Proven experience of working in Agile framework and banking More ❯

as of $13+ billion. Job Description Role Join the AFC and Compliance TDI (Technology, Data and Innovation) team delivering change within a regulatory landscape. Ability to work with business and technology teams to analyse current processes, gather requirements and drive delivery of strategic solutions. This domain expert needs 10+ years overall experience and 5+ years working as a … Product Owner/Business Analyst in a regulatory/finance capacity. Key Responsibilities Engage stakeholders to gather and document business, functional and non-functional requirements. Analyse and Model target processes. Collaborate with developers, business, architects and senior stakeholder to understand requirements. Convert business requirements into Features and Stories in adherence … and execution. Support UAT planning, execution and issue resolution. Required Skills and Experience Looking for 10+ years overall experience and 5+ years working as a Product Owner/Business Analyst in an Anti-financial crime background. Strong experience in the Change management and AFC, KYC, Regulatory reporting landscape. Hands-on experience with Agile/Scrum and More ❯

Senior Business Analyst £55,000 - £70,000 - Solihull (Hybrid) A leading UK technology and connectivity business is hiring a Senior Business Analyst to play a key role in delivering internal systems transformation projects. Based in Solihull, this is a hands-on role for an experienced analyst who can … work across process, systems, and stakeholder functions to drive operational efficiency and measurable business improvements. This role will support and lead initiatives focused on internal applications such as CRM, ServiceNow, and quoting and billing platforms. You will work closely with stakeholders, product owners, and a growing software development team to translate business requirements into high-impact … well-defined deliverables. The position is hybrid, with Monday, Wednesday and Thursday office-based work required post-probation. Key Responsibilities Conduct full lifecycle business analysis across internal systems and business processes Collaborate with stakeholders across multiple teams to gather and define requirements Produce detailed process maps, documentation, and solution designs aligned with Agile practices Support post More ❯

Business Analyst - Liverpool - Legal An experienced Business Analyst with experience in either Business Change IT, Software, or Systems BA role, requirements analysis, and strong analytical skills is required by a leading law firm based in Liverpool. Any experience being a Business Analyst in a professional services … company, such as Financial Services, Banking, Legal, Insurance etc. would be a great, but having experience of working as a Business Analyst for a law firm is very much preferred. They offer primarily remote working, so 2 days a week in the office, 3 days working from home, with some flex on the hours worked. You … must have the following experience: At least 3+ years of experience as a Business Analyst, working within IT or Business Change for a Law firm Ability to work on multiple IT BA projects, within either IT Business Change, Systems, Software delivery or IT Infrastructure Be able to bring different areas of the More ❯

Title: Business Analyst - Capital Markets (DCM & Corporate/Investment Banking) Duration: Until 31st December 2025 Work Mode: Hybrid (2-3 days onsite per week) Location: London, UK Responsibilities: Collaborate with stakeholders across front, middle, and back office to gather and document detailed business and functional requirements. Leverage strong domain expertise in Debt Capital Markets … DCM) and Corporate & Investment Banking to analyze and improve key business processes. Produce clear and concise specifications, user stories, process flows, and data models to support technology solutions. Act as the main liaison between business and technical teams, ensuring aligned understanding and successful delivery of solutions. Conduct data analysis and mapping to support system integration and … data migration activities. Support QA and UAT phases by reviewing test plans and ensuring business requirements are met. Contribute to change management efforts through training support and stakeholder communication. Stay updated on industry trends, regulations, and market developments impacting DCM and Corporate Banking. Requirements: 8+ years of experience as a Business Analyst within Capital More ❯