Mercury House, The Silverlink North, Newcastle Upon Tyne, England
CSC COMPUTER SCIENCES LIMITED
Support Technician (L3DST) Apprenticeship Programme trains apprentices to maximise the effective use of digital office technologies, productivity software and digital communications. Apprentices help their business and internal users maximise the use of digital technologies, as well as adapt to and exploit changes in technology to meet business objectives … covers: Configuration, maintenance, and repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades Continual improvement, businessContinuity, Resilience Customer Service and support Security and Legislation; Digital security Data management Digital Information Management Systems Operation Business and decision-making … skills Digital technologies including collaborative tools, office suites, conferencing facilities and mass email tools Survey tools Social media tools for business SMS, live chat, video chat, web conferencing This position presents a valuable opportunity for a permanent role upon successful completion of the apprenticeship, contingent upon exemplary performance. Apprenticeship more »
4 Hardwick Grange, Woolston, Warrington, Cheshire, England
VIP Computer Centre Ltd
Support Technician (L3DST) Apprenticeship Programme trains apprentices to maximise the effective use of digital office technologies, productivity software and digital communications. Apprentices help their business and internal users maximise the use of digital technologies, as well as adapt to and exploit changes in technology to meet business objectives … covers: Configuration, maintenance, and repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades Continual improvement, businessContinuity, Resilience Customer Service and support Security and Legislation; Digital security Data management Digital Information Management Systems Operation Business and decision-making … skills Digital technologies including collaborative tools, office suites, conferencing facilities and mass email tools Survey tools Social media tools for business SMS, live chat, video chat, web conferencing The role offers a permanent role upon completion of the apprenticeship depending on performance. Apprenticeship Standard Digital support technician (level more »
and have exposure; to all the components that make up an enterprise level cloud deployment. Learn all the proactive activities required to ensure key business systems and services are running optimally, preventing, or reducing the likelihood of, service impacting events. Assist in the diagnosis of IT problems/faults … assist in the resolution of the incident. Contribute to the team’s responsibilities in delivering proactive maintenance activities including Operating System OS Patching and BusinessContinuity Testing. Collaborate with other team members to support the delivery of changes to the deployed Tier 0 Infrastructure. Help your team to … at L&G. The Core Services team manages the Tier 0 (most sensitive systems & Infrastructure) identity services. All IT systems and projects, across every business unit, have a dependency on Tier 0 services. We set and manage the security posture for all common services at Legal & General. On premise more »